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SalaryChanging the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
The Challenge
The Digital Strategy Group (DSG) works with Adobe’s Premiere Enterprise customers to craft strategies for customer-experience transformation and digital innovation. Our engagements employ Adobe’s digital benchmarking capabilities, industry trends, customer-journey mapping, organizational assessments, high-level architecture assessments and other techniques to deliver high-impact recommendations. We also bring a deep industry perspective to the organization, delivering vision, published thought leadership, and aligning the ecosystem on an overall industry go-to-market strategy.
The Digital Strategy Associate will collaborate closely with a team of research analysts and Digital strategists who will create briefs based on insights and recommendations through data analysis, market and ethnographic research, design thinking, customer interviews, financial impact modelling and other techniques.
Leveraging these briefs you will develop various creative experiences and executions, from XD prototypes, video, animations to web sites and Presentations that bring to life strategic recommendations and transformational plans - to give our biggest customers hyper growth in their customer experiences and commercial performance.
Harnessing the power of Creative Cloud technologies (which you’ll have access to everything – including sometimes new tools not yet released, these experiences and executions will be highly visual and interactive in nature, representative of Adobe’s immense creative capability and ancestry, that create rich visual stories of how the DSG’s strategies can impact the customer experiences, user interfaces and business performance of the worlds best brands that Adobe partner with.
You will create repeatable methodologies such as design frameworks and systems that enable other digital strategists to create their own experiences, including templates, presentation packs, image libraries and assets, tutorials, help articles, creative resources and more.
This role offers rich opportunities to develop as a creative leader and business leader! You will learn the various Adobe Cloud businesses and develop your network as you collaborate with people across Adobe, including from Sales, Marketing, Product, and Professional Services.
At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world by numerous “best places to work” awards. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to build your career, Adobe’s the place for you. Every day, we get to work with some of the most creative, analytical, authentic and inspiring people in the world.
What you’ll do
As a Digital Strategy Associate Creative, you will take strategic briefs and, augment, develop and translate these in creative story-telling executions that visually and interactively bring the strategy to life in the world of our customer. This includes developing live, compelling presentations, interactive proto-types, experience demos and more - in beautiful and visually engaging manner that surprise and delight executive customers.
You’ll also assist in documenting Adobe customer events via the creation and authoring of video and audio assets such as Vlogs, transcipting and social media content development.
Key activities include
- Creative Visual Story-telling - Take strategic briefs and, augment, develop and translate these in creative story-telling executions that visually and interactively bring the strategy to life in the world of our customer, developing compelling presentations and interactive proto-types
- Video and Audio Creation - Document Adobe customer events via the creation and authoring of video and audio assets such as Vlogs, transcitranscribing and social media content develop.
- Experience design — support ethnographic interviews and journey diagnostics to understand customers’ unmet needs. Build brand-new web experiences that delight our customer’s and improve performance.
- Workshop facilitation & support – Support design thinking workshops – including using Adobe XD to rapidly prototype and test new designs.
- Design & Customer Research - Conduct primary and/or secondary research, as well as quick rounds of usability tests. Channel the voice of the user when developing product vision and roadmaps.
- Approach problems holistically. Be an influential design leader, helping your cross-functional peers define strategy, requirements, and experiments.
- Collaboration within and across teams. Proactively engage with multiple project partners, including product managers, engineers, and other designers in brainstorming, testing, and refining concepts.
- Collaborate, iterate and validate design systems.
- Document, audit, iterate and maintain patterns and services
- Engage directly with partners and product teams to gain a deeper understanding of their goals, validate design solutions while creating alignment with other teams.
- Articulate design decisions by presenting work and communicating with design teams and partners.
- Demonstrated passion for digital experiences and/or cloud technology
- Exceptional visual creative, customer experience design, graphic design, user interface design, rapid digital proto-typing or human computer interaction design capability.
- A natural flair and artistic talent for creating the most beautiful and engaging experiences that represent Adobe’s creative DNA
- Quantitative problem-solving skills, including conducting research, analysing data, developing hypotheses, and synthesizing recommendations
- Exposure to designing product and UX design, utilising Adobe Creative Cloud and associated relevant technologies.
- Ability to grasp the essence of complex design and user problems, and translate them to practical design solutions.
- A good understanding of cross-media dependencies ranging from vector, raster, motion, video and/or 3D design
- Ability to proficiently facilitate brainstorming sessions, cultivate the creative thinking process, build compelling presentation decks or videos, and present concept pitches.
- Address design feedback from colleagues in the design team in a rapid iterative design process
- Strong communication skills, whether when writing a quick email to a coworker or discussing design work with a dozen people.
- An eagerness to deeply engage with and understand quantitative and qualitative data at scale.
- Ability to be flexible, embrace ambiguity, take initiative, and learn new skills on a regular basis.
- Good interpersonal skills with ability to work effectively with people at all levels
- Ability to communicate complex ideas effectively verbally and in writing
- Ability to work multi-functionally in a team environment
- High degree of intellectual curiosity and ability to absorb concepts quickly
- High level of energy, personal drive and positivity
- A demonstrated portfolio of creative executions demonstrating previous experience in digital design
