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Bank of Queensland jobs in Queensland

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TEAM LEADER CUSTOMER RELATIONS

The key focus of this role is to ensure that the extensive regulatory obligations are met in respect to the operational management of customer complaints. Coach, lead and develop Case Managers, bringing the BOQ Group Values and Pu...

CompanyBank Of Queensland
AddressBrisbane, QLD
CategoryConstruction & Property
Job typeFull time
Date Posted 5 days ago See detail

Team Leader Customer Relations

Bank Of Queensland

Brisbane, QLD

The key focus of this role is to ensure that the extensive regulatory obligations are met in respect to the operational management of customer complaints. Coach, lead and develop Case Managers, bringing the BOQ Group Values and Pu...

Manager Risk Group Product

Bank Of Queensland

Brisbane, QLD

Consult and liaise with 1st, 2nd and 3rd line Operational Risk and Compliance teams. Liaise with various stakeholders throughout the BOQ Group to identify, assess, mitigate, manage, and report across our risks. Make decisions guid...

Legal Administration Assistant

Bank Of Queensland

Brisbane, QLD

This includes elevating our Group Legal culture, providing you a large opportunity to contribute to the overarching frameworks and be paramount in supporting our transformation into a digital bank.We are looking for a Legal Admini...

Capability Specialist - Risk and Compliance

Bank Of Queensland

Brisbane, QLD

Design, build, curate and co-deliver elements of the Risk and Compliance Academy, including mandatory training portfolio and underlying learning pathways that effectively develop, assess and embed the knowledge, skills and behavio...

Business Development Manager

Bank Of Queensland

Brisbane, QLD

Coaching to the BOQ Owner Managed (Franchise) Branches to assist with SME growth. Product & Pricing Capability uplift. Education of Product (Engagement of Product Partners in particular, Equipment Finance, Transactional, Deposits)...

Customer Connect Care Representative

Bank Of Queensland

Surfers Paradise, QLD

It will also be advantageous to have experience working with Windows 10, Microsoft Office and general computer systems.Working for us is fun and fast-paced, and we are seeking top talent to take us where we want to go. We embrace...

Customer Connect Care Representative

Bank Of Queensland

Surfers Paradise, QLD

It will also be advantageous to have experience working with Windows 10, Microsoft Office and general computer systems.Working for us is fun and fast-paced, and we are seeking top talent to take us where we want to go. We embrace...

Business Lending Analyst

Bank Of Queensland

Newstead, QLD

The role requires a high standard of customer service to generate new business and ensure customer retention.Key Responsibilities:Provide lending support within the Retail Network and Business Banking.Writing and providing recomme...

Marketing Specialist - Projects

Bank Of Queensland

Brisbane, QLD

Work closely with the Marketing Lead, Projects to support with the development and delivery of marketing deliverables within key projects of BOQ Group. Collaborate with program stakeholders to understand digital bank processes and...

Payroll Project Officer

Bank Of Queensland

Brisbane, QLD

Data analysis and interpretation of payroll model outcomes ensuring accuracy of data outcomes. Development, usage and ongoing maintenance of quality assurance steps (processes and procedures) to manage consistent data analysis out...

Business Lending Analyst

Bank Of Queensland

Newstead, QLD

Provide lending support within the Retail Network and Business Banking. Writing and providing recommendations for credit submissions. Prepare commercial lending submissions by critically analysing and interpreting financial statem...

Senior Customer Relations Consultant

Bank Of Queensland

Brisbane, QLD

End to end management of escalated and/or complex customer complaints within relevant regulatory obligations such as RG 271. This includes but isnt limited to in-depth investigation, negotiation, and resolution of complaints. Lev...

Residential Lending Specialist

Bank Of Queensland

Springwood, QLD

BUPA Corporate Plan. Discounted financial products. Employee Assistance Program (EAP)....

Customer Service Officer - Birtinya (Sunshine Coast)

Bank Of Queensland

Birtinya, QLD

Seeking passionate Customer Service Officer to join the BOQ team. Flexible workplace & Collaborative Team Owner Managed Branch Birtinya Based. Teller duties including general enquiries, account opening/closing, deposits, withdra...

Customer Relationship Specialist - Queen Street

Bank Of Queensland

Brisbane, QLD

Knowledge of the financial services industry required in understanding processes and provide best advice to customers. At least 2 years experience in Banking in a customer service role, with a focus on identifying and matching pe...

Customer Relations Consultant

Bank Of Queensland

Newstead, QLD

Provide a high level of customer service skills whilst interacting with our internal and external customers. Understand, investigate and provide a fair resolution to customer complaints inline with BOQ Groups internal SLAs and co...

Customer Service Officer - Cairns

Bank Of Queensland

Cairns, QLD

You will enjoy developing and maintaining strong relationships with our internal and external customers, by providing advice and information on BOQs products and services. Thats creating trust with customers, exploring staff pot...

Regulatory Change Analyst

Bank Of Queensland

Brisbane, QLD

Have you got the High attention to detail we are looking for along with the passion to work autonomously alongside our Senior Partner.We are looking for an individual with sound knowledge of Banking and Finance laws and regulation...

Senior Business Systems Analyst

Bank Of Queensland

Brisbane, QLD

Completion of the planned initiatives in line with the Banks change and transformation agenda, involving migration and integration of application source systems into the balance sheet;. Identifying, planning, implementing and com...

Customer Service Officer - Coorparoo

Bank Of Queensland

Coorparoo, QLD

Do you have a passion for Customer Service and want to work with a driven, supportive and fun team?. Full time opportunity at our Coorparoo branch . Teller duties including general enquiries, account opening/closing, deposits, wit...

Lending Officer

Bank Of Queensland

Brisbane, QLD

Ensure loans processed are in accordance with credit policies and lending criteria. Working autonomously and independently but collaboratively with the team. Provide timely turnaround of tasks within agreed SLAs. Undertake and com...

Customer Service Officer - Forest Lake

Bank Of Queensland

Forest Lake, QLD

Seeking passionate Customer Service Officer to join the BOQ team. Flexible workplace & Collaborative Team Owner Managed Branch Forest Lake Based. Full-time or Part-time Options Available. Teller duties including general enquiri...

Senior Manager Program Governance

Bank Of Queensland

Brisbane, QLD

The reporting prepared by this role will be presented to the Program rQ Steering Committee (made up of the Executive Committee), the Board Risk Committee and Board.Importantly, this role is also responsible for providing input int...

Cyber Security Threat Analyst

Bank Of Queensland

Brisbane, QLD

Engage in Threat Hunting using Threat Intelligence and Hypothesis-Driven methods. Generate insightful Risk reports based on Threat Hunts. Collaborate with teams, including Cyber Integration & Automation, to streamline monitoring a...

EOI - Business Banking Analysts and Relationship Managers

Bank Of Queensland

Brisbane, QLD

About the RoleWe are seeking talented Business Banking professionals (within the health, property, diversified and agri specialisations) with outstanding communication and Relationship building skills. If you have 2+ years' experi...

Middle Office Anlayst

Bank Of Queensland

Brisbane, QLD

The Analyst assists the Manager, Treasury Middle Office in developing reporting in line with policy and regulations, and ensuring all reporting is accurate and delivered in a timely manner as per APRA requirements.Key Responsibili...

Customer Service Officer

Bank Of Queensland

Newstead, QLD

Teller duties including general enquiries, account opening/closing, deposits, withdrawals. Floor walking and initiating quality conversations with customers. Booking interviews. Inbound and outbound calling to maintain and build c...

Customer Service Officer

Bank Of Queensland

Newstead, QLD

You will enjoy developing and maintaining strong relationships with our internal and external customers, by providing advice and information on BOQs products and services. Thats creating trust with customers, exploring staff pot...

Customer Relations Consultant

Bank Of Queensland

Brisbane, QLD

Complaints are managed in compliance with RG 271. Customer feedback is captured to support continuous improvement of products, processes, and customer experience. Banking or finance experience and exposure to complaints handling....

Customer Service Officer

Bank Of Queensland

Queensland

Teller duties including general enquiries, account opening/closing, deposits, withdrawals. Floor walking and initiating quality conversations with customers. Booking interviews. Inbound and outbound calling to maintain and build c...