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Contact Centre Agent jobs in Melbourne, VIC

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CONTACT CENTRE AGENT

Responding to a high volume of inbound online bookings, enquiries and feedback using a number of communication forums (e.g. phone, email, and digital channels) in a timely, professional and efficient manner,. Attending to inbound...

CompanyPt Msi
AddressMelbourne, VIC
CategoryAdministrative
Date Posted 3 weeks ago See detail

Contact Centre Agent

Pt Msi

Melbourne, VIC

Responding to a high volume of inbound online bookings, enquiries and feedback using a number of communication forums (e.g. phone, email, and digital channels) in a timely, professional and efficient manner,. Attending to inbound...

3 weeks ago seen See more...

Contact Centre Agent

Msi Australia

Melbourne, VIC

Responding to a high volume of inbound online bookings, enquiries and feedback using a number of communication forums (e.g. phone, email, and digital channels) in a timely, professional and efficient manner,. Attending to inbound...

3 weeks ago seen See more...

Contact Centre Agent - Casual

Victoria University

Footscray, VIC

while also effectively navigating student business systems to provide accurate and timely assistance.This is a casual position at the HEP 3 classification $37.03 per hour rate, plus employer superannuation contribution. Handling i...

2 months ago seen See more...

Contact Centre Agent - Casual

Victoria University

Seddon, VIC

Exciting Opportunity within our Advisory & HQ Team. Located at our Whitten Oval Campus. Multiple Casual positions available. Providing high-quality, accurate, timely and documented advice to students on a range of general matters....

2 months ago seen See more...

Customer Contact Agent - Full Time New

Ticketmaster

Collingwood, VIC

Outlet Help Desk. Customer Care. Accessible Sales. Answer calls across Customer Service / Outlet Services / Sales as required. Respond to customer enquiries via electronic communication. Assist outlets with general and technical i...

13 hours ago seen See more...

Customer Relations & Contact Centre Manager

Punthill Apartment Hotels

Melbourne, VIC

A modern &completely open plan office with smart casual dress code. A small team of about 35 peopleacross Customer Relations and Sales, Revenue, Marketing, People & Culture, Property & Leasing and Finance. Walking distanceto pu...

6 days ago seen See more...

Customer Contact Agent

Live Nation

Melbourne, VIC

Outlet Help Desk. Customer Care. Accessible Sales. Answer calls across Customer Service / Outlet Services / Sales as required. Respond to customer enquiries via electronic communication. Assist outlets with general and technical i...

6 days ago seen See more...

Contact Centre Training Lead

Australiansuper

Melbourne, VIC

Permanent

Conceptualise and establish a learning and development framework for all Contact Centre training, that supports a consistent training experience with holistic oversight, review, and management. The design and creation of content f...

7 days ago seen See more...

Contact Centre Manager

Probe

Melbourne, VIC

Contract

With clients spanning across the Pacific, Asia and North America, were no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our e...

a week ago seen See more...

Contact Centre Team Leader

Atlamgroup

Collingwood, VIC

Posted: 27/03/2024 Closing Date: 26/04/2024 Job Type: Permanent - Full Time Location: Head Office - Collingwood Job Category: Banking and Financial Services Do you want to be part of using the business of banking as a force for go...

5 days ago seen See more...

Contact Centre Platform and System Specialist

Gsb

Melbourne, VIC

Proactive, organised, efficient, a fast-learner and results-driven Able to work with minimal supervision, take initiative and make the most of existing resources to provide solutions A little bit about us... For over 75 years,...

2 weeks ago seen See more...

Contact Centre Platform and System Specialist

Great Southern Bank

Melbourne, VIC

Your experience Proven experience with supporting and maintaining Contact Centre systems and platforms (CX1, Workforce Management, Studio or similar) Experience with tools such as Microsoft Office 365, Power Apps and SharePoint....

2 weeks ago seen See more...

Contact Centre Manager

Probe Cx

Melbourne, VIC

12 month fixed term contract with view to extend. Melbourne CBD location. You will be required to complete a National Police Clearance. Drive operational effectiveness across the Contact Centre by implementing best practice init...

2 weeks ago seen See more...

Contact Centre Manager

Atlamgroup

Melbourne, VIC

At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. With clients spanning across the Pacific, Asia and North America, were no stranger to thinking big and working with innovative min...

2 weeks ago seen See more...

Customer Service Representative - Contact Centre - Melbourne

Nab

Melbourne, VIC

Recognised as a top #3 employer on the 2022 LinkedIn Top Companies list to grow your career. Make a real difference for our customers and communities. When you're ready for a bigger challenge, you'll get the tools and support to s...

3 weeks ago seen See more...

Customer Service Representative - Contact Centre - Melbourne

Nab

Melbourne, VIC

Recognised as a top #3 employer on the 2022 LinkedIn Top Companies list to grow your career. Make a real difference for our customers and communities. When you're ready for a bigger challenge, you'll get the tools and support to s...

3 weeks ago seen See more...

Customer Service Representative - Contact Centre - Melbourne

Nab

Melbourne, VIC

Recognised as a top #3 employer on the 2022 LinkedIn Top Companies list to grow your career. Make a real difference for our customers and communities. When you're ready for a bigger challenge, you'll get the tools and support to s...

3 weeks ago seen See more...

Contact Centre Specialist

Hays

Melbourne, VIC

By priding themselves on their relationships with customers, this organisation actively challenges the status-quo set by the four major banks. As they are one of the fastest growing banks in the country, with offices now in every...

3 weeks ago seen See more...

Contact Centre Consultant

Genesis

Melbourne, VIC

Hybrid options available.No experience required, all training provided.About youA can-do attitudeShows attention to detailGreat telephone mannerTeam playerFast learnerGood computer skillsPositive, friendly, helpful and energeticRe...

3 weeks ago seen See more...

WFH | Contact Centre Consultants | Sales or Service | Hybrid Perm roles

Atlamgroup

Melbourne, VIC

As such, its a fantastic time to join us as we continue to evolve and provide energy solutions for Australians now and into the future. 2024 is proving to be another exceptional year for EnergyAustralia, and we are excited about...

4 weeks ago seen See more...

Contact Centre Specialist

Hays Recruitment

Melbourne, VIC

Handling incoming customer enquiries in relation to their accounts and other baking matters. Taking thorough notes throughout each call, ensuring customers' files are updated accurately with call log information. Maintaining a con...

4 weeks ago seen See more...

Contact Centre Consultant

Atlamgroup

Collingwood, VIC

Posted: 18/03/2024 Closing Date: 15/04/2024 Job Type: Casual Location: Head Office - Collingwood Job Category: Banking and Financial Services Do you want to be part of using the business of banking as a force for good? Were growi...

3 weeks ago seen See more...

Guest Services Call Centre Agent

Crown Resorts

Southbank, VIC

Being part of alarge, fast paced,Call Centre environment. Processing a high volume of guest enquiries via phone and email. Being able to respond to a vast array of Crown related enquiries. Experience in a Call Centre environmen...

3 weeks ago seen See more...

Team Leader - Contact Centre Sales

Iselect

Melbourne, VIC

Provide coaching, development and advice as required related to performance, sales methodology and any relevant industry knowledge. Optimise individual and team performance & development in line with the company performance develo...

4 weeks ago seen See more...

Contact Centre Service Team Leader

Bupa

Melbourne, VIC

Lead, develop, coach, and manage the performance of the Customer Service team to ensure services are delivered in accordance to agreed standards, guidelines, and procedures; and to achieve the service, growth, and retention target...

a month ago seen See more...

Contact Centre Consultant

Stockland

Melbourne, VIC

Experience in a customer centric role (Contact Centre based would be beneficial but not essential). Strong communication skills, both written and verbal. High empathy and emotional intelligence. Ability to quickly engage and build...

a month ago seen See more...

Manager, Velocity Member Contact Centre

Virgin Australia

Melbourne, VIC

Have 5+ years experience managing a large Contact Centre, including on-shore and off-shore operations. Come with experience leading large business transformation initiatives, resulting in cost savings and/or customer service impro...

a month ago seen See more...

Contact Centre Consultant - Flexible/Hybrid work location

Belgravia Health & Leisure Group Pty Ltd

Melbourne, VIC

Looking for flexibility in your role with a modern office and great public transport access?. Are you a great problem-solver?. Do you love providing great customer experiences for a wide range of people?. Do you have a great phone...

a month ago seen See more...

Team Leader - Contact Centre (Belgravia Leisure)

Belgravia Health & Leisure Group Pty Ltd

Melbourne, VIC

An excellent opportunity for an emerging leader to step up and make an impact. Full-time, permanent position. Hybrid working model: 3-4 days in the office. Managing various channels: voice (inbound/outbound), web messaging, SMS an...

a month ago seen See more...

Contact Centre Consultant - Tourism

Belgravia Health & Leisure Group Pty Ltd

Melbourne, VIC

Exciting opportunity to be part of an amazing work culture. Flexible working location and hours. Supportive environment with loads of employee benefits. Inbound and outbound customer communication through phone, email, SMS and liv...

a month ago seen See more...

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