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Contact Centre Specialist jobs in Hawthorn, VIC

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CONTACT CENTRE SPECIALIST

This is a key role in the support we provide to our customers and great opportunity to learn about banking and build the foundation for a long-term career.A little bit about you- Ideally you have a strong background in customer se...

CompanyGreat Southern Bank
AddressSouth Yarra, VIC
CategoryAdministrative
Date Posted 3 weeks ago See detail

Contact Centre Specialist

Great Southern Bank

South Yarra, VIC

This is a key role in the support we provide to our customers and great opportunity to learn about banking and build the foundation for a long-term career.A little bit about you- Ideally you have a strong background in customer se...

3 weeks ago seen See more...

Contact Centre Specialist (Part-Time)

Gsb

Melbourne, VIC

Contact Centre Specialist Great Southern Bank has a passionate and genuine desire to make adifference by helping our customers enrich their lives and achieve thegreat Australian dream. A little bit about us CUA has entered an ambi...

4 weeks ago seen See more...

Training Specialist, Contact Centre

Mercer

Melbourne, VIC

Flexible hybrid work environment. Leadingtraining and development programs. Professional environment where your career path really matters and is supported in our global organization. Great team of energetic and supportive collea...

a week ago seen See more...

Contact Centre Outbound Campaign Manager

National Disability Insurance Agency

Richmond, VIC

Liaising with internal NDIA business areas to establish contact lists and agree campaign outcomes;. Establishing and maintaining outbound workforce capability in the NCC;. Coordinating with NCC Operations around performance strate...

6 days ago seen See more...

Contact Centre Platform and System Specialist

Gsb

Melbourne, VIC

Proactive, organised, efficient, a fast-learner and results-driven Able to work with minimal supervision, take initiative and make the most of existing resources to provide solutions A little bit about us... For over 75 years,...

2 months ago seen See more...

Contact Centre Platform and System Specialist

Great Southern Bank

Melbourne, VIC

Your experience Proven experience with supporting and maintaining Contact Centre systems and platforms (CX1, Workforce Management, Studio or similar) Experience with tools such as Microsoft Office 365, Power Apps and SharePoint....

2 months ago seen See more...

Insurance Claims Contact Centre Manager

Link Group

Melbourne, VIC

Newly created role. Melbourne or Sydney location. Hybrid working conditions. Responsible for building high performing teams to ensure service levels are met and to prioritise and adapt work to align with organisational goals. Wor...

a week ago seen See more...

Team Lead - Contact Centre (Recoveries)

Industry Fund Services

Melbourne, VIC

Leading a team in assigned day-to-day activities to achieve set KRAs while ensuring compliance to IFS Regulatory and compliance standards, internal policy and processes and relevant legislation. Reviewing work quality and key ana...

a week ago seen See more...

Contact Centre - Expression of Interest

Dfp Recruitment

Melbourne, VIC

Previous experience in a customer service or Contact Centre role is desirable but not essential. Excellent communication skills, both verbal and written. Strong interpersonal skills and the ability to build rapport with diverse st...

2 weeks ago seen See more...

Customer Relations & Contact Centre Manager

Atlam Group

Melbourne, VIC

Permanent

Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location. We aim to bring people together in new ways, to create lifelong travel memories that cant be found in a guideb...

2 weeks ago seen See more...

Contact Centre Consultant - Flexible/Hybrid work location

Collingwood 3066

Collingwood, VIC

Looking for flexibility in your role with a modern office and great public transport access?. Are you a great problem-solver?. Do you love providing great customer experiences for a wide range of people?. Do you have a great phone...

3 weeks ago seen See more...

Contact Centre Team Leader

Frizelle Sunshine Automotive

Burwood, VIC

Permanent

Representing multiple brands including VW, Audi & many more. A supportive team environment where you'll work with dedicated colleagues and management. Join a national ASX listed organisation in a time of growth!! Leading, coaching...

2 weeks ago seen See more...

Contact Centre Team Leader

Peter Warren Automotive Holdings

Burwood, VIC

Permanent

Representing multiple brands including VW, Audi & many more. A supportive team environment where you'll work with dedicated colleagues and management. Join a national ASX listed organisation in a time of growth!! Leading, coaching...

2 weeks ago seen See more...

Contact Centre Team Leader

Penfold Motor Group

Burwood, VIC

Representing multiple brands including VW, Audi & many more. A supportive team environment where you'll work with dedicated colleagues and management. Join a national ASX listed organisation in a time of growth!!. Leading, coachin...

3 weeks ago seen See more...

Contact Centre Team Leader

Penfold Group

Burwood, VIC

Representing multiple brands including VW, Audi & many more. A supportive team environment where you'll work with dedicated colleagues and management. Join a national ASX listed organisation in a time of growth!!. Leading, coachin...

3 weeks ago seen See more...

Contact Centre Team Leader

Bank Australia

Collingwood, VIC

We have big plans to become Australias most trusted bank and a leading purpose-driven business. As a certified B Corp, were part of a global business community who meet the highest social and environmental standards, putting pur...

4 weeks ago seen See more...

Contact Centre Team Leader

Atlamgroup

Collingwood, VIC

Posted: 27/03/2024 Closing Date: 26/04/2024 Job Type: Permanent - Full Time Location: Head Office - Collingwood Job Category: Banking and Financial Services Do you want to be part of using the business of banking as a force for go...

a month ago seen See more...

Contact Centre Administration Assistant

Bounceinc

Glen Iris, VIC

Provide administration support to the Contact Centre Managers. Provide timely and accurate invoicing, and end to end accounts receivableprocessing, monitoring, and management on behalf of the department. Assist in Internal B2B sal...

2 months ago seen See more...

Contact Centre Representative @ BOUNCEinc

Bounceinc

Glen Iris, VIC

Minimum 3 years experience in a similar role. A passion for the customer experience and motivated to achieve the best outcome for our customers. You are confident in learning new technologies and systems and are able to navigate c...

2 months ago seen See more...

Training and Quality Officer – Contact Centre

City Of Boroondara

Camberwell, VIC

$79,701 - $79,701 a year

Exciting training opportunity in Contemporary Contact Centre. Flexible hybrid, supportive work environment - minimum 2 days office per week. Full-time, permanent,$79,701paplus super and RDOs Applicants must have the right to wo...

2 months ago seen See more...

Contact Centre Consultant

Atlamgroup

Collingwood, VIC

Posted: 18/03/2024 Closing Date: 15/04/2024 Job Type: Casual Location: Head Office - Collingwood Job Category: Banking and Financial Services Do you want to be part of using the business of banking as a force for good? Were growi...

2 months ago seen See more...

Learning and Development Contact Centre Sales Coach

Sharp And Carter

Melbourne, VIC

Provide expertise and support to the training facilitator during the onboarding process for new comparison experts. Identify knowledge gaps, develop solutions, and collaborate with team leaders to align training needs. Maintain ac...

3 weeks ago seen See more...

Contact Centre Dialler Manager (Genesys)

Dfp Recruitment

Melbourne, VIC

Ownership of Genesys Dialer function and associated reporting. Real-time management of workforce availability and productivity. Contribution to customer treatment and channel strategy. Providing data-driven insights on performance...

4 weeks ago seen See more...

Contact Centre Operator

A2B

Oakleigh, VIC

Receiving incoming customer calls and assisting with booking taxi services. Providing accurate information about fare estimates, available vehicles, and estimated arrival times. Assisting customers with inquiries, resolving issues...

6 days ago seen See more...

Contact Centre Consultant

World Vision

Burwood East, VIC

Make a true difference in the world, using your service & communicationskills to engage, raise awareness, provide information, and educate our Supporters (customers) to raise funds, stand up for human rights and fight for those w...

6 days ago seen See more...

Contact Centre Operator

13Cabs

Oakleigh, VIC

Receiving incoming customer calls and assisting with booking taxi services. Providing accurate information about fare estimates, available vehicles, and estimated arrival times. Assisting customers with inquiries, resolving issues...

6 days ago seen See more...

Contact Centre Sales Coach

Sharp And Carter

Melbourne, VIC

Provide expertise and support to the training facilitator during the onboarding process for new comparison experts. Identify knowledge gaps, develop solutions, and collaborate with team leaders to align training needs. Maintain ac...

4 weeks ago seen See more...

Contact Centre Consultant - Melbourne

Stockland

Melbourne, VIC

Experience in a customer centric role (Contact Centre based would be beneficial but not essential). Strong communication skills, both written and verbal. High empathy and emotional intelligence. Ability to quickly engage and build...

4 weeks ago seen See more...

Customer Service Team Lead - Life & Super Contact Centre

Australian Unity

Melbourne, VIC

Oversee, lead and mentor a team of 10 FTE in the daily service of Life & Super Client and Adviser Contact centres. Lead and motivate the team to drive execution against agreed targets and objectives and ensure that SLA's /KPIs are...

4 weeks ago seen See more...

Customer Contact Specialist

Judo Bank

Melbourne, VIC

Looking after customers, driving advocacy with every interaction and showing you really care. Solving problems and being involved in delivering solutions. Having a high attention to detail and doing what you say you will. Using y...

a month ago seen See more...

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