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Contract Centre Manager jobs in Endeavour Hills, VIC

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CONTACT CENTRE MANAGER

Directing the day-to-day management of the Contact Centre, ensuring alignment with agreed service standards and customer expectations. Overseeing key operational metrics including service grade, customer satisfaction, and quality...

CompanySerco
AddressDandenong, VIC
CategoryAdministrative
Date Posted 2 months ago See detail

Contact Centre Manager

Serco

Dandenong, VIC

Directing the day-to-day management of the Contact Centre, ensuring alignment with agreed service standards and customer expectations. Overseeing key operational metrics including service grade, customer satisfaction, and quality...

2 months ago seen See more...

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