Full-time Schedule Analyst jobs in Brisbane, QLD

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SCHEDULING & DELIVERY ANALYST

Create and maintain GCC Agent schedules. Examine and action changes to agent schedules, leave and shift swap applications. Monitor and manage all onshore and offshore agents and skill-based real-time call traffic. . Manage inboun...

CompanyVirgin Australia
AddressBrisbane, QLD
CategoryConstruction & Property
Job typeFull Time
Date Posted yesterday See detail

Scheduling & Delivery Analyst

Virgin Australia

Brisbane, QLD

Create and maintain GCC Agent schedules. Examine and action changes to agent schedules, leave and shift swap applications. Monitor and manage all onshore and offshore agents and skill-based real-time call traffic. . Manage inboun...