Full-time Self Service jobs

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JOURNEY EXPERT, (CHANGE & COMMERCIALISATION), SELF SERVICE ADOPTION

Leading change management and commercialisation activities for new features in the ANZ App and Internet Banking Documenting processes, business impact assessments, non-financial risk assessments, updating collateral, developing fr...

CompanyAnz
AddressDocklands, VIC
CategoryConsulting
Date Posted 2 months ago See detail

Journey Expert, (Change & Commercialisation), Self Service Adoption

Anz

Docklands, VIC

Leading change management and commercialisation activities for new features in the ANZ App and Internet Banking Documenting processes, business impact assessments, non-financial risk assessments, updating collateral, developing fr...

Analyst, Self Service Adoption

Anz

Docklands, VIC

Conduct discovery on the feature backlog to understand benefits, technical feasibility and business/customer appetite Work with frontline and operations teams to understand and document existing processes Elicit business requireme...