Permanent Service Desk Agent jobs in Victoria

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EXPRESSION OF INTEREST: IT SERVICE DESK AGENT - LEVEL 1

Troubleshoot basic technical problems reported by users. Receive, log, and manage support tickets in a ticketing system. Communicate with users to gather information about their technical issues, provide updates on the status of t...

CompanyAdvanced Personnel Management
AddressMelbourne, VIC
CategoryAdvertising & Marketing
Date Posted 6 days ago See detail

Expression of Interest: IT Service Desk Agent - Level 1

Advanced Personnel Management

Melbourne, VIC

Troubleshoot basic technical problems reported by users. Receive, log, and manage support tickets in a ticketing system. Communicate with users to gather information about their technical issues, provide updates on the status of t...

Service Desk & Microsoft 365 Specialist New

Sorbent Paper Company Pty Ltd

Box Hill, VIC

Manage the IT Service Desk queue. 1st point of contact for all IT inquiries, requests and incident reports. Provide L1 and L2 desktop/IT support across the business. Manage and support company SOE (laptops, desktops, mobile device...

Receptionist - Guest Services Agent New

Hotel Collins

Melbourne, VIC

Previous experience in customer service. Experience in RMS or similar reservation booking software desirable, but not essential. Computer literacy in MS Office Suite and Outlook. Excellent presentation and communication skills. Ab...

Service Desk Engineer

Hays Recruitment

Melbourne, VIC

Providing 2nd level remote and onsite support for clients. Maintaining relationships with clients. Performing technical support of servers, network and hardware. Assisting with migrations between on-premise and cloud. Delivering a...

IT Service Desk Analyst

The Salvation Army

Blackburn, VIC

Providing level 1 and 2 support to resolve incident, problems and requests;. Providing access management through appropriate technology such as Windows Server or collaboration systems;. Supporting the production and development en...

IT Service Desk Officer, Information Management

Albury Wodonga Health Vic

Wodonga, VIC

Join the largest regional health service between Sydney and Melbourne. Dynamic work environment and collaborative team culture. Albury Wodonga's lifestyle is one you can afford to enjoy! Exceptional customer service skills providi...

IT Service Desk Analyst

Slater & Gordon Lawyers

Melbourne, VIC

Communicate with users via phone, email, and face to face and support ticketing system (ServiceNow) to help resolve a technical issue. Resolve level 1 tickets within our SLA period. Escalate tickets as required. Take phone calls,...

Carelink Service Desk Officer

Darebin City Council

Victoria

Permanent, Full Time. Salary circa $78,621.40 + super. Flexible work arrangements considered. Permanent, Full time. Salary circa $78,621.40 + super. Convenient Preston location. Flexible work arrangements considered. A degree or d...

Customer Service Agent - Dandenong South

Sharp And Carter

Dandenong, VIC

General logistics and administration duties. Produce and distribute run sheets. Book, monitor and track transportation activities. Assist in scheduling of a daily tautliner run. Communicate with drivers, operators, and other stake...

Level 1 Service Desk, Telecommunications and Managed Services

Team Employment

Melbourne, VIC

A technical background with some previous experience working in a technical Service Desk role. Experience with service support and ticketing systems. A basic understanding of contemporary commercial IT technologies including cloud...

Service Desk Engineer

Bamits Pty Ltd

Rhyll, VIC

They get a highly flexible work environment. Theyre part of a business culture marked by positive customer relationships, growth, success, opportunities and teamwork. They get rewarded for their efforts. They form an integral pa...

Level 1 Service Desk Engineer

Hays Recruitment

Clayton, VIC

The company promotes a collaborative and supportive work environment, offering exposure to leading technologies. Answering calls and driving first time resolution on the Service Desk whilst contributing to maintaining a high level...

Level 2 Service Desk Engineer

Hays Recruitment

Moonee Ponds, VIC

The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and excellent career development opportunities. What you'll need to succeed To be successful in your application, you...

Service Desk Advisor

Agl

Docklands, VIC

End User devices (Desktop, Laptop, Mobile). Servers (virtual & physical). Networking (router, Switch, AP). Voice (multiple platforms). Be customer facing, engaging directly with all colleagues. This role will be required to transl...

Customer Service Agent - Full Time

Probe Cx

Melbourne, VIC

Permanent Full Time or part time roles with multiple start dates available. Hourly rate & incentives. Monday - Friday rotating roster between the hours of 8am - 8pm (Weekend hours may be required as per client needs). Penalty rate...

Hotel Front Office Receptionist | Guest Service Agent

Racv Resorts

Melbourne, VIC

Melbourne CBD | RACV City Club. Permanent Part-time | 8-24 hours week. Competitive Salary + Penalties | Discounts on RACV products & resorts. Permanent Part-time + penalties evenings, weekends & public holidays. Discounts on RACV...

ICT Service Desk Specialist

Eastern Health Vic

Melbourne, VIC

Permanent Full Time | Monthly day off. Box Hill Location | Close to cafes and public transport. Experience career progression at Eastern Health. An excellent technical understanding of a broad range of IT systems. Ability to work...

Level 2 Service Desk Engineer

Hays Recruitment

Melbourne, VIC

Professional, friendly team working within a collaborative environment. Growing client base and latest technology support. Permanent role with excellent salary on offer. Providing 2nd level remote and onsite support for clients. M...

Service Desk Technician

Knox City Council

Victoria

$75,948-88,364 per year

Excellent oral and written communication. Passion for Customer Service. Background in IT troubleshooting (network and desktop). Understanding of ITIL. Excellent understanding of Incident and Problem management process. Striving to...

Service Desk

Michael Page

Melbourne, VIC

$70,000-71,000 per year

Service Desk ticket management (e.g., Service Now). User/Account administration (e.g., Active Directory, Business Systems). IT Asset Management (hardware & software). Microsoft experience (Teams, 365, Windows 10). Remote Desktop s...

Service Desk Technician

Knox City Council

Victoria

Excellent oral and written communication. Passion for Customer Service. Background in IT troubleshooting (network and desktop). Understanding of ITIL. Excellent understanding of Incident and Problem management process. Striving to...

Service Desk Administrator

Hazeldenes Pty Ltd

Bendigo, VIC

Permanent full time, Afternoon Shift (11am to 7pm). Bendigo Based, $60k to $65k + Super. Join a stable and secure business offering growth and progression. Providing technical support of high quality to internal customers & end-us...

Service Desk Specialist

Just Group

Melbourne, VIC

Receiving and responding to IT queries including trouble shooting scanner, POS system technical issuesand a multitude of Support Officeinquiries. Ensure every phone query is dealt with professionally and accurately recorded in o...

Manager- Service Desk

Mercy Health Vic

Melbourne, VIC

Minimum 3 years of experience in IT Service Desk leadership. Minimum ITIL and/or ISO/IEC 20000 certification: Foundation. Proven experience in managing a high-performing Service Desk team, ideally in a complex environment. Experie...

Service Desk Analyst

Atlamgroup

Melbourne, VIC

We draw on the talents of our people and collaborate with others who share our vision and values to continue the pioneering spirit of Mary Aikenhead and the Sisters of Charity. Reporting to the Service Desk Team Leader in your are...

Service Desk

Bsi People Recruitment

Melbourne, VIC

Listed 19/4/24. Melbourne. Permanent / Full Time. 1st Level telephone contact support. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient an...

Service Desk Level 2

Bsi People Recruitment

Melbourne, VIC

Listed 19/4/24. Melbourne. Permanent / Full Time. 2nd Level telephone contact support. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient an...

Service Desk Engineer

Tmr Recruitment

Tullamarine, VIC

$70,000 - $85,000 a year

WFH and Office - in Tullamarine. Up to $85k + super + $5k pa for self-development. Boutique MSP, established, consistent. A Flexible Office environment (3 days in office, 2 days from home). An opportunity to get hands-on experie...

Manager- Service Desk

Mercy Health

Richmond, VIC

Minimum 3 years of experience in IT Service Desk leadership. Minimum ITIL and/or ISO/IEC 20000 certification: Foundation. Proven experience in managing a high-performing Service Desk team, ideally in a complex environment. Experie...

Service Desk Manager

Bakers Delight Head Office

Camberwell, VIC

Leading and mentoring a team, to develop their skills and broaden their range of knowledge. Ensure technical Service Desk guidelines and procedures are up to date and followed. Providing seamless technical support to all customers...