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SENIOR CUSTOMER SUCCESS MANAGER

Drive customer activation and adoption by creating and executing initiatives in partnership with customers. Monitor and analyse key performance indicators to assess customer health and identify areas for improvement. Develop custo...

CompanySonder
AddressSydney, NSW
CategoryManagement
Date Posted yesterday See detail

Senior Customer Success Manager

Sonder

Sydney, NSW

Drive customer activation and adoption by creating and executing initiatives in partnership with customers. Monitor and analyse key performance indicators to assess customer health and identify areas for improvement. Develop custo...

yesterday seen See more...

Senior Customer Success Manager - FinTech

Dext Pte Ltd

Sydney, NSW

Working closely with the Key Account Managers to devise monthly plans around minimising churn and promoting expansion. Onboarding customers and driving adoption throughout their customer lifecycle. Develop detailed expertise in th...

3 days ago seen See more...

Senior Customer Success Manager

Servicenow

Canberra, ACT

You will oversee the engagement and outcomes for customers in your portfolio. Ensure customers are technically healthy and on the most recent version of our product. Leverage existing Success Plays to assist customers, but also as...

2 weeks ago seen See more...

Customer Success Manager // Tech New

Talent International

Sydney, NSW

Product sells itself less than a 2% churn rate annually! Hybrid working arrangement on offer. 2x permanent vacancies within the Customer Success Division. Hybrid flexibility working arrangement 3 days in office, 2 days from ho...

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Senior Customer Service Specialist/Order Management New

Fusion Careers

Sydney, NSW

Dealing with inbound customer enquiries. Processing detailed customer orders. Manage installations and service issues. Dealing with Warranty and Service enquiries. Troubleshooting basic technical enquiries. Freight and transport l...

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Senior Technical Product Manager (Customer Engagement) South Bank, QLD New

Product And Technology

Queensland

Define product vision and work closely with product, engineering, design, and marketing teams. Spearhead the roll-out and success of our global contact centre within a CRM ecosystem. Support the Integration of customer interaction...

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Senior Customer Success Manager

Seequent

Perth, WA

Become proficient as a generalist user across the most used and appropriate Seequent product range for your accounts. Learn from the customer how, what, where and why they are using our products or competitive products and the pro...

4 weeks ago seen See more...

Senior Customer Success Manager

Bentley Systems

Perth, WA

Permanent

Become proficient as a generalist user across the most used and appropriate Seequent product range for your accounts. Learn from the customer how, what, where and why they are using our products or competitive products and the pro...

a month ago seen See more...

Senior Customer Success Manager

Bentley Systems

Perth, WA

Competitive

We are constantly evolving at the forefront of technology to transform how geo-professionals work, eliminating barriers to understanding by connecting software, teams, and the tools they need. The CSM will address any concerns or...

a month ago seen See more...

Senior Customer Success Manager

Mappedin Inc

Sydney, NSW

Welcome and engage Mappedin customers at strategic and tactical levels, provide exceptional service and support, and champion on behalf of your customers to deliver a world class customer experience. Drive revenue from the custome...

a month ago seen See more...

Senior Customer Success Manager

Mappedin

Australia

Permanent

Welcome and engage Mappedin customers at strategic and tactical levels, provide exceptional service and support, and champion on behalf of your customers to deliver a world class customer experience. Drive revenue from the custome...

2 months ago seen See more...

Senior Customer Success Manager - 12 month FTC

Sonder Australia

Waterloo, NSW

500,000+ eligible members across multiple countries. 300 + team members, as well as an on-the-ground responder network. Trusted by major corporations, education providers, and government agencies. Drive customer activation and ad...

2 months ago seen See more...

Customer Success Manager 3

Equinix Emea

Sydney, NSW

Utilizes diverse judgement to determine the best method of interacting with customers during onboarding based on customer needs and project scope. Phase 1 - Conducts pre...

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Mid-Market Customer Success Manager

Autogenai

Southport, QLD

Manage a book of 20-30 Mid-Market AutogenAI customers.. Manage all post-sales activities, including renewals and up-sell opportunities.. Work with sales to expand our footprint into new divisions and regions.. Work with our P...

2 days ago seen See more...

Customer Success Manager

Objective Corporation

Sydney, NSW

Develop Customer Success Plans with key success factors, goals, collaboration areas, and activity summaries. Establish a trusted adviser relationship to ensure customer satisfaction with Objective products and safeguard contract r...

3 days ago seen See more...

Customer Success Manager

Blueapache

Sydney, NSW

Serve as the lead point of contact for all commercial matters related to your assigned client base. Ensure all whitespace, re-signs, risks, and outputs of the technology roadmaps are captured and maintained as Opportunities within...

3 days ago seen See more...

Senior customer manager

Servicenow

Canberra, ACT

You will oversee the engagement and outcomes for customers in your portfolio. Ensure customers are technically healthy and on the most recent version of our product. Leverage existing Success Plays to assist customers, but also as...

3 days ago seen See more...

Adoption Customer Success Manager

Culture Amp

Sydney, NSW

Run high impact 1:1 engagements consulting with customers failing to adopt the product beyond their first implementation to put risk mitigation plans in place. Run high impact 1:1 strategic sessions with larger customers. Partner...

3 days ago seen

Customer Success Manager

Efinancialcareers

Sydney, NSW

This role focuses primarily on driving the value creation and execution of the retention strategy to ensure adoption, integration and expansion of our solutions into the daily workflow of end-users. Our open culture is central to...

3 days ago seen See more...

Customer Success Manager

Five By Five

Burleigh Heads, QLD

Passionate about providing an exceptional five-star client experience. Superior communication skills - both written and verbal. High attention to detail. Multi-skilled with the ability to work under pressure to meet deadlines and...

3 days ago seen See more...

Adoption Customer Success Manager

Culture Amp

Melbourne, VIC

Run high impact 1:1 engagements consulting with customers failing to adopt the product beyond their first implementation to put risk mitigation plans in place. Run high impact 1:1 strategic sessions with larger customers. Partner...

3 days ago seen

Customer Success Manager Hybrid

Tpg Telecom Group

Australia

ITIL Certified V3 or V4 (preferred),. Previous experience in similar roles, either with a Technology MSP, systems integrator,. Proven relationship management skills within customer and leadership team environments,. Ability to dea...

3 days ago seen

Manager, Customer Success Team

Atlassian

Australia

This person manages a team of Customer Success Managers that partner with strategic cloud customers to unlock value quickly and meet their business objectives. In this role, you are responsible for the management of the team, hitt...

2 days ago seen

Customer Success Manager (Customer Success) (Blockchain)

Crypto Recruit

Sydney, NSW

Develop and manage client portfolios. Sustain business growth by maximising value. Analyse customer data to improve customer experience. Improve onboarding processes. Evaluate and improve tutorials and other communication infrastr...

4 days ago seen See more...

Expression of Interest - Customer Success Manager

Marlee

Australia

Permanent

Help job seekers get discovered by our partners based on their anticipated hiring needs. Provide optional support and resources for job seekers in their career endeavours. Help individuals understand, and bring out the best in the...

5 days ago seen

Customer Success Manager

Objective

Sydney, NSW

Permanent

Customer Health & Retention:. Develop Customer Success Plans with key success factors, goals, collaboration areas, and activity summaries. Establish a trusted adviser relationship to ensure customer satisfaction with Objective pro...

5 days ago seen See more...

Senior Entertainment Manager - Group Customer & Product

The Star Entertainment Group

Sydney, NSW

Establish an entertainment strategy aligned to venue prioritisation, and work with internal L&E Marketing teams to market appropriately. Schedule and book all local and international talent and assist in Marketing communications f...

3 days ago seen See more...

Senior Director, Customer Success Manager

Salesforce

Australia

Lead a team of 25+ CSMs and their managers, fostering growth and excellence while emphasizing the delivery of our Signature customer experience and entitlement obligations. Lead all aspects of the execution of Signature offers for...

4 weeks ago seen

Customer Success Manager

Pagerduty

Sydney, NSW

Permanent

Customer Experience:. Drive usage and adoption for a portfolio of customers to ensure their success and satisfaction with PagerDuty's solutions. Build relationships with decision-makers and champions across your accounts and lead...

6 days ago seen See more...

Senior Partner Success Manager

Plusgrade

Brisbane, QLD

Results Focused - hungry to exceed goals on a daily basis. Partner Advocate develop a deep understanding of the airline industry, customer business, and priorities, and leverage those insights to drive new opportunities. Insight...

3 days ago seen See more...

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What are the top cities open Senior Customer Success Manager jobs?

There are open Senior Customer Success Manager jobs in several cities including Sydney, Melbourne,

What companies are hiring for Senior Customer Success Manager jobs?

The top companies hiring now for Senior Customer Success Manager jobs are AtlamGroup, ServiceNow, Bentley Systems, simPRO Software, Sonder Australia, Eugene Labs, Sonder, LifeWorks, Rapid7, HubSpot, Amplitude,

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