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IT SERVICE DESK SPECIALIST

Receive, record and resolve IT infrastructure problems to support productivity. Provide timely & effective support for all IT systems. Monitor and escalate calls to ensure resolution to agreed SLA. Ensure effective, regular and ti...

CompanyNine For Brands
AddressNorth Sydney, NSW
CategoryIT
Job typeFull time
Date Posted 2 weeks ago See detail

IT Service Desk Specialist

Nine For Brands

North Sydney, NSW

Receive, record and resolve IT infrastructure problems to support productivity. Provide timely & effective support for all IT systems. Monitor and escalate calls to ensure resolution to agreed SLA. Ensure effective, regular and ti...

Service Desk Specialist

Just Group

Melbourne, VIC

Receiving and responding to IT queries including trouble shooting scanner, POS system technical issuesand a multitude of Support Officeinquiries. Ensure every phone query is dealt with professionally and accurately recorded in o...

Service Desk Specialist (Level I)

Braemac

Alexandria, NSW

Ensure excellent customer service by effectively assisting all system users with system problems, questions and requests as well as being ready to assist users at the start of the scheduled shift. Resolve system user problems and...

Service Desk Specialist

Atlamgroup

Bendigo, VIC

We offer state-of-the-art training centres providing a wide range of courses in a variety of fields. We foster a culture that is customer-centric, works together and focuses on achieving our best in a healthy and supportive enviro...

Service Desk Specialist

Swissport

Brisbane, QLD

Ability to deliver high level of customer support and services to accurately diagnose issues. Ability to engage and build relationship with stakeholders and staff alike to address and resolve their issues. Communicate clearly, act...

Service Desk Officer New

Government Of Western Australia

Osborne Park, WA

$70,432-75,516 per year

Flexible work arrangements including flexitime;. Flexible leave arrangements, including study leave;. A comprehensive health and wellbeing program including Employee Assistance Program and Mental Health Contact Officers;. Career a...

Service Desk Manager New

Lagardère Awpl

Sydney, NSW

Permanent

Drive the Service Desk function, incident management, service knowledge management and the service catalogue. Promote a constructive and customer-focused team. Manage and monitor performance, quality, and completeness of work with...

Customer Service Specialist New

Metso

Australia

Permanent

Courteous, efficient handling of customers enquiries. Reply to customers within the same day. Cost control and supervision of site service purchasing and invoicing including debtors. Responsible for the order expediting feedback t...

Service Desk Specialist

Bendigo Kangan Institute

Cremorne, NSW

Bachelor's degree in a relevant field or lesser degree with extensive experience. Working knowledge of ICT ticketing systems. Understanding of SLAs. Accountable for one's work from start to finish. Flexible but methodical and thor...

Service Desk Specialist

Hoyts

Sydney, NSW

Troubleshoot and solve hardware and software issues including PCs/Laptops, POS terminals, servers, kiosks and network equipment. Using appropriate tools to install, repair and service HOYTS devices. Providing support to HOYTS loca...

Service Desk Specialist

Ironman, Oceania

South Melbourne, VIC

IT Help Desk Position. Deploy laptops to users (Apple and Windows). Troubleshoot and service computers/laptops (Apple and Windows). Communicate with users over phone, chat, email, ticket. Upgrade existing customer hardware and sof...

Service Desk Specialist

Kangan Institute

Melbourne, VIC

Bachelor's degree in a relevant field or lesser degree with extensive experience. Working knowledge of ICT ticketing systems. Understanding of SLAs. Accountable for one's work from start to finish. Flexible but methodical and thor...

Service Desk Specialist

Workjam

Melbourne, VIC

Competitive salary and benefits package. 500$ to spend on your home office materials. 4 weeks' vacation plus personal time off. Contribution to your retirement/pension plan. A flexible and remote/hybrid work environment to support...

Service Desk Specialist

The Hoyts Group

Sydney, NSW

Were also looking for: Experience in hardware, computer software, service infrastructure & enterprise applications Qualification in IT or related degree desirable Prioritising goals, delivering key outcomes and having a technical...

Service Desk Specialist

Bendigo Kangan Institute

Bendigo, VIC

$80,779-86,902 per year

Bachelor's degree in a relevant field or lesser degree with extensive experience. Working knowledge of ICT ticketing systems. Understanding of SLAs. Accountable for one's work from start to finish. Flexible but methodical and thor...

Service Desk Specialist

Bendigo Kangan Institute

Cremorne, VIC

$80,779-86,902 per year

Bachelor's degree in a relevant field or lesser degree with extensive experience. Working knowledge of ICT ticketing systems. Understanding of SLAs. Accountable for one's work from start to finish. Flexible but methodical and thor...

Service Desk Specialist

Bendigo Kangan Institute

Docklands, VIC

$80,779-86,902 per year

Bachelor's degree in a relevant field or lesser degree with extensive experience. Working knowledge of ICT ticketing systems. Understanding of SLAs. Accountable for one's work from start to finish. Flexible but methodical and thor...

Clinical Nurse Specialist - Pre and Post Anaesthesia Nursing Service New

Government Of Western Australia

Nedlands, WA

$125,260 per year

a statement addressing the selection criteria. a current resume which summarises your experience and how you are able to meet the position requirements....

Service Desk Analyst New

Specsavers

RegionMelbourne (Support Office)

Quarterly bonus scheme. Two free pairs of glasses each year. On-site free parking. Birthday leave, Volunteer leave and Paid Parental Leave. Health & Wellbeing programs. Fully funded social club provides a wide range of activit...

Service Desk Analyst

Globant Commerce Studio

Sydney, NSW

Permanent

Respond to requests for technical assistance in person, via phone, communication channels. Diagnose and resolve technical hardware and software issues. Advice user on appropriate action. Follow standard help desk procedures. Redir...

Service Desk Field specialist

Apa Group

Perth, TAS

Working collaboratively with IT teams to continually improve the customer experience. ITIL Incident and Service Management processes. Working collaboratively with IT teams to continually improve the customer experience. Responding...

Small Appliance Customer Service Specialist

Harvey Norman

Cambridge Park, NSW

Permanent

Full Time Position Guaranteed base earnings + attractive commission Paths for career progression with a trusted national brandAs a Salesperson, you will have an understanding of life at home solutions and a desire to find the...

Customer Service Specialist

Masimo

Sydney, NSW

Permanent

Receive in stock replenishment orders. Physically check completion of all orders on arrival. Visually inspect, check completion of all orders, reporting defects or concerns to the Sales Operations Managers. Enter stock arrivals in...

Service Desk Analyst

Specsavers

Melbourne, VIC

Permanent

Quarterly bonus scheme. Two free pairs of glasses each year. On-site free parking. Birthday leave, Volunteer leave and Paid Parental Leave. Health & Wellbeing programs. Fully funded social club - provides a wide range of activitie...

Senior Member Services Specialist

Future Group

Sydney, NSW

$80,000-90,000 per year

Your role will involve working as part of a dynamic team, resolving escalated member issues with finesse, and championing the implementation of best practices to elevate our service standards. Your north star is to drive transform...

Customer Service Specialist - Childers

Commonwealth Bank Of Australia

Queensland

Permanent

Before applying please ensure you are available to cover the following roster20 hours per weekMonday - Friday: 9.15am - 1.15pmDo work that mattersAs the public face of CommBank, the Retail Banking Services (RBS) team delivers a se...

Service Desk Technician

Knox City Council

Victoria

$75,948-88,364 per year

Excellent oral and written communication. Passion for Customer Service. Background in IT troubleshooting (network and desktop). Understanding of ITIL. Excellent understanding of Incident and Problem management process. Striving to...

Service Desk Manager

Downer Group

North Ryde, NSW

Permanent

Lead and manage the Service Desk team, including hiring, training, coaching, and performance management of Service Desk analysts to ensure a high-performing and motivated team. Establish and maintain Service Desk processes, proced...

Senior Service Desk Technician

Rapid7

Melbourne, VIC

Permanent

To deliver stellar customer experience in supporting our users across a variety of tools, services and platforms. Timely and effective resolutions are expected while ensuring that key performance targets are met.In this role, you...

Service Desk Manager - IT Support & Service Delivery

Balance Recruitment

Sydney, NSW

Permanent

Private School environment. Permanent role. Inner west suburb -near train station. Leading the IT Service Desk team. driving the adoption of ITSM and ITIL practices, aimed at enhancing IT Service Delivery and support capabilities....