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Service Desk Team Lead jobs in Bronte, NSW

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IT SERVICE DESK TEAM LEAD

Rostering of staff to meet business needs. Managing staff leave and training to limit customer experience degradation. The assignment of tickets into the Service Desk team's queue as well as the timely and relevant updates of tick...

CompanyAsic
AddressSydney, NSW
CategoryIT
Salary$118,925-126,903 per year
Job typeFull-time
Date Posted just now See detail

IT Service Desk Team Lead New

Asic

Sydney, NSW

$118,925-126,903 per year

Rostering of staff to meet business needs. Managing staff leave and training to limit customer experience degradation. The assignment of tickets into the Service Desk team's queue as well as the timely and relevant updates of tick...

just now seen See more...

IT Service Desk Team Lead

Asic

Bronte, NSW

Rostering of staff to meet business needs. Managing staff leave and training to limit customer experience degradation. The assignment of tickets into the Service Desk team's queue as well as the timely and relevant updates of tick...

5 days ago seen See more...

Service Desk Team Lead

Kbr

Sydney, NSW

Manage the daily operation of the Service Desk team, ensuring that all service requests are handled efficiently, in accordance with agreed timeframes and the ITIL Framework.. Provide an escalation point to team members for resolut...

2 weeks ago seen See more...

Service Desk Team Lead

Uts College

Ultimo, NSW

Meeting service level agreements (SLAs) of answering calls within agreed timeframes by the Service Desk. Meeting SLAs of resolving incidents with agreed timeframes. Ensuring agreed timelines for resolution of aged incidents. Trac...

3 weeks ago seen See more...

Service Desk Team Lead

First Focus It

Botany, NSW

We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity totrain, develop and keep on growing(see our training days benefit below). We kno...

4 weeks ago seen See more...

Service Desk Team Lead

First Focus

Botany, NSW

$85,000-100,000 per year

We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity to train, develop and keep on growing (see our training days benefit below). We kno...

2 months ago seen See more...

Service Delivery Team Lead

West Recruitment

Sydney, NSW

Your New EmployerWest Technology has been retained to recruit for an Australian owned MSP that continues to experience sustained growth. Additionally, this person will act as an escalation point to provide guidance on complex issu...

a week ago seen

Service Desk Technical Lead / Customer Account Manager

Ibc Recruitment

Sydney, NSW

Build and maintain relationships with clients to understand their business and align technology solutions with their needs. Assist clients in developing and progressing a technology roadmap that aligns with their business objectiv...

2 weeks ago seen See more...

Service Desk Team Leader

Uts College

Sydney, NSW

Degree qualifications (postgraduate desired) in Information Technology or related field / ITIL v4 Accreditation / Technical accreditations (HDAA or other). Previous experience working in an ITSM environment (Incident, Change & Pro...

3 weeks ago seen See more...

Platform Services Team Lead

Sig Susquehanna

Sydney, NSW

Permanent

Minimum 5 years technical experience in infrastructure & support environments. Proven track record in delivering processes to ensure operational excellence in the environment. Network, Virtualization or Systems Engineering concept...

2 months ago seen See more...

Service Desk Manager / Level 2/3 Support Tech or Team Leader

Professional It

Sydney, NSW

Managing the Level 1/2 (Service Desk) and Level 2 Support Engineers in the Group, via portal, email, chat, phone and walk-up methods, including management of escalated tickets across the technology environment. Educating level 1 a...

2 months ago seen See more...

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