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Job Title: Account Manager
Reports to: Director, Commercial Sales, APJ, Digital Science
Group / Division: Digital Science Business Unit
Position Location: Any major cities in Australia
Number of Direct Reports: 0
Position Summary:
The Account Manager is responsible for the sales of enterprise Laboratory Informatics software (LIMS, ELN, LES) in the Australia/New Zealand market to new and existing customers.
Key Responsibilities:
Develop existing Digital Science accounts, growing the software and services portfolio
Successfully prospect for new business across the territory
Meet or exceed the agreed targets for the territory (financial, strategic and tactical)
Input into business plans for the territory, to include: opportunity map, estimates of current and future levels of spending on products and services, sales strategies, tactics and resource requirements
Proactively meet with customers throughout the region on a regular basis to ensure customer satisfaction
Ensure implementation schedules and support activities are aligned with commitments to customers and to management
Manage the contract review process and negotiation
Builds commitment and closure at each stage of the sales process
Conduct, where applicable, quarterly account reviews and updates the account plans on a regular basis to reflect progress and market changes
Maintain and update a list of prospects within a centralized CRM system
Qualify potential opportunities early in the sales cycle and manage the pipeline to ensure that opportunities are pursued in a timely way and revenue expectations are met
Provide realistic sales forecasts to management and communicates any significant changes or developments
Collaborate with other groups within the company to implement appropriate strategies to address business opportunities and overcome obstacles
Minimum Requirements/Qualifications:
Qualifications & Experience
Bachelor’s Degree required
5 years of selling Enterprise Software solutions required
Experience in one the following industries is preferred: Pharma, Life Sciences, Mining, Chemical Oil and Gas, Food & Beverage and Government Agencies
Skills & Attributes
Positive self-starter with who is motived to close deals
Quickly builds rapport with customers
Demonstrates exceptional communication and leadership abilities.
Ability to work independently and as a team
Experience using Sales Force