About Us
TasTAFE is Tasmania's largest provider of vocational education and training. With a focus on practical, real-life learning, we work closely with industry to produce job-ready and highly valued graduates. We stay connected with business and industry in Tasmania and we work hard to ensure the vocational education and training students receive is industry relevant and provide real industry skills that are highly valued by employers.
We are a diverse and inclusive workplace and understand the importance of flexibility. We want our workforce to reflect the diversity in our community. Ask how we can make this role flexible to suit you.
The Role
The Administration Assistant provides administrative, clerical and reception/client services that contribute to the delivery of an efficient and effective service to students, teachers, education managers, the public and employers across a range of business units within TasTAFE. The role has responsibility to undertake tasks in multiple environments and locations including, but not limited to:
- Client Services, including the Information Service Centre and;
- TasTAFE Delivery Teams
Supervision is provided by the supervisor of the allocated area, with overall direction and guidance provided through established guidelines and procedures.
This role is based at TasTAFE Devonport Campus
Hours per fortnight - 76 hours
You will be responsible for achieving:
- Undertake general clerical duties and provide reception/client services functions across a range of business units within TasTAFE to students, teachers, education managers, staff, employers and the public.
- Provide information and advice to new and existing students, parents, teachers and employers on a wide range
of topics including courses, payment plans and timetables through face to face, phone, email and written correspondence. - Prepare documents, files, emails, letters and other records using various computer software packages and systems.
- Undertake a range of administrative tasks including, but not limited to, basic financial transactions, explanation of operational procedures to new staff and clients, maintenance of databases, operation of general office equipment and processing of mail.
An existing TasTAFE employee employed under a copied state instrument, or an employee who has been employed at TasTAFE in the past three months, if successful, would be appointed at the relevant classification and salary in the copied state instrument.
About You
These are the capabilities required to undertake the role successfully:
1. Proven ability to undertake a diverse range of administrative/clerical support duties with well-developed skills in word processing and data entry with the ability to adapt to new technology and procedures as required.
2. Well-developed written and verbal communication skills including the ability to liaise with a diverse range of internal and external customers utilising effective telephone and customer service skills.
3. Demonstrated ability to work either independently or as a member of a team and exercise initiative, judgement, discretion and sensitivity in a workplace setting subject to work pressures and change.
4. Well-developed organisational skills with the ability to be adaptable and flexible, manage variable workloads and to prioritise work in order to meet deadlines.
5. Proven ability to assist with the development and evaluation of consistent procedures
and practices for use by all staff within an allocated business unit.
To be successful in the role you will need to demonstrate in your resume and short (maximum two-page) statement how you meet the capabilities of the role. See the 'Advice to Applicants' guide for more information.
Essential Requirements
Evidence of meeting the following requirements for the role will need to be provided prior to starting:
- Current Tasmanian Registration to Work with Vulnerable People
- Evidence of full COVID-19 vaccination or an approved exemption
Desirable Requirements
- Nil
How to apply
Apply online by clicking the 'Apply' button.
Applications close Monday the 29th of August at 11.55pm
Detailed information about the vacancy is available from:
Position Description.doc
Position Description.pdf
Advice to Applicants.doc
Advice to Applicants.pdf
Please visit TasTAFE Careers website for our guide to applying and details on the recruitment process.
For more information about this vacancy please contact:
Carlene Lawson
Operations Coordinator
**************@TasTAFE.tas.edu.au
Phone: 0400 488 ***