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SalaryAdministration Assistant, Personal Injury (Temp Contract to Feb 2024) | Melbourne
What if you could put the customer at the heart of everything you do?
You'll be directly improving our customer's lives and well-being. You'll deal with people experiencing challenging times, but your job is to deliver a positive customer experience for them - and this is what makes it highly rewarding.
As an Administration Assistant in the Personal Injury team, you will work with and support a team of experienced consultants and have the opportunity to develop a broad range of skills.
You will be Responsible for:
- Arranging independent medical examinations for injured workers
- Coordinating a variety of administrative tasks and communication between injured workers and medical professionals
- Maintaining accurate file notes on customer interactions and supporting with maintenance of cataloguing system
- Liaising with and resolving claim related customer queries
- Providing administration assistance to the consultants as required
- Ensuring that customer expectations are exceeded and business objectives met through exceptional customer service
- Highly accurate Data entry, time management and organisational skills
- Strong knowledge of MS Word/Excel and the ability to learn new software systems
- Ability to work at a fast pace and adapt to changing business needs
- Strong written and verbal communication skills
- Ability to work in a team environment
- Access to on-demand lifelong learning to take control of your career development.
- We understand about work-life balance, we are always willing to discuss flexible & remote working options with our employees.
- We value integrity, discretion and doing what's right for the customer over KPIs and strict process
At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening-up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there's flex for balance and the support you need. So come and share your ideas, give back and feel proud to be part of a company doing work that matters across climate change and mental health. Let's care for everyone's tomorrow so we can create a better future together.
Allianz is committed to employment equity and therefore welcomes applications from men and women regardless of race or ethnicity, age, nationality, religion, disability, sexual orientation or philosophy of life. Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role. We support flexibility so please discuss your needs with us during the process.
Let's care for tomorrow. For actively improving our customer experiences. Care to join us?
#LI-AllianzAU
