Administration Assistant - Executive Support

A Catholic not-for-profit ministry of Mercy Partners, Mater is guided by the spirit of the Sisters of Mercy who first established Mater in 1906 when they built the first Mater Private Hospital. This was the start of a tradition of care and compassion for the sick and needy that continues to inspire us today.

Mater Private Hospital Mackay has been providing excellence in clinical and pastoral care to the people of Mackay and surrounds since 1927. Located on the northern bank of the Pioneer River since 2003, our hospital is a modern 105 bed facility featuring five operating theatres, a fully equipped day surgery unit, and a wide range of specialist clinical services.  

About the role

The Administration Assistant - Executive Support shall undertake a range or combination of administrative activities and operations requiring the application of skills and experience with general knowledge of the work to be performed as a member of the Central Administration team of the Hospital.

This Administration Assistant - Executive Support will undertake specific functions and tasks that focus on maintaining a standard of exceptional customer service and positively enhancing the patient experience.

This is a Full-Time position of 76hrs per fortnight. 

Base hourly rates range from $32.40 to $33.70

What you’ll be doing:

Administration Assistant - Executive Support responsibilities include, but are not limited to:

• Provide a high level of administrative support and assistance to clinical care teams and others. Undertake all assigned duties, tasks and activities within the scope of personal expertise, such as minute taking, scheduling meetings and ordering stationery and supplies by relevant policies, procedures and verbal or written work instructions of the Hospital, Executive Officer and Mater;
• Maintain contemporary knowledge of best practice initiatives and processes associated with assigned duties and tasks;
• Manage time effectively to meet task-associated deadlines whilst ensuring that those associated with the patient care experience take priority;
• Identify efficiency and improvement opportunities and participate in any resulting change or implementation processes;

About you:

Your experience in an administration role in a medical or healthcare environment will set you apart from other candidates. Particularly if you have the following attributes:

You will have:

• Close attention to detail even while working in a faced-paced environment;
• A high degree of agility to respond to a variety of arising matters and job assignments;
• Exceptional customer service skills;
• Proficient in written and interpersonal communication; and
• Digital and computer literacy

Desirable:

• Minimum Certificate III qualifications in a related discipline;
• Experience in a medical receptionist or customer service focused position

If you have any questions about this role, please contact *************@mater.org.au, who will respond during business hours.