Job description
Just Honk Used Cars, as part of McMillan Shakespeare Group (MMSG), sell ex-leased vehicles in prime condition, which means that customer can rest easy knowing the full history of their product.
The dealership is a one-stop shop when it comes to buying a used car in Australia. Not only do we have access to a wide range of used cars, but we also have a huge emphasis on after care for the customer, with options for Car Finance, vehicle Warranties and Roadside Assistance plans.
An exciting opportunity has become available for a reliable Receptionist to join the team at Just Honk – Laverton North.
If successful for this role, you will be an integral part of our customer experience with responsibilities including, but not limited to:
Ensuring all customers are attended to with an efficient, professional and courteous greeting on their contact with the Dealership
Managing incoming phone lines and triaging any queries received
Promptly attend to customers, answer basic enquiries and where possible refer to the appropriate personnel to assist
Provide efficient administrative support to the business.
The ideal candidate will possess the following skills and attributes:
An exceptional customer service focus with proven experience in a customer facing position.
Excellent communication skills (verbal & written).
Advanced MS office, data entry and general computer skills.
Relevant administrative qualifications and/or experience in a similar role.
Experience using a switchboard (Highly desirable).
What we can offer you:
Our strong people-first culture
Flexible/hybrid working to enhance your work/life balance
Novated lease benefits and discounts
12 weeks Paid Parental leave and access to our Parents Portal
Exempt Employee Share Plan
Paid Income Protection Insurance under MMSG default Super plan
Access to a broad range of learning and development programs
Career break and volunteering leave
Access to Employee Assistance Program and annual Flu vaccination
Lifestyle Rewards program
McMillan Shakespeare are an equal opportunity employer who are committed to creating a workplace where everyone is included, treated fairly and with respect. We appreciate the strength that diversity brings and welcome candidates from all backgrounds, Indigenous Australians and people with a disability to apply.
Please note all successful candidates will be required to undergo background checks.
Request
Customer service, Computer skills, Data entry, Microsoft Office
Benefits
Paid volunteer leave, Employee assistance program, Parental leave