Address
Form of workYou are looking to extend your customer service experience and develop your administration skills. You want to work in a supportive team and enjoy variety in your role. The best part of your day is always the interactions you have with customers and you have the sensitivity to support customers in all circumstances. You will also have:
Competent administrative skills with an eye for detail and ability to follow
Good telephone manner and comfortable managing incoming telephone calls
Excellent written and oral communication skills
Computer skills in Word and Excel
A little bit about us
Invocare is an ASX listed company and an industry leader operating funeral homes, cemeteries and crematoria across Australia, New Zealand and Singapore. We are committed to the delivery of customer service to our clients.
What we offer
You may not have considered this industry before, but we provide vital services to families that helps them to celebrate the lives of those they loved. Our staff live our values every day and get to experience the gratitude that comes with offering such a meaningful service. We offer you a positive and social workplace where emphasis is placed on ensuring employees feels valued and cared for. In addition, our staff enjoy:
A competitive pay rate
Birthday leave
Discounts for health care and retail providers
Free access Employee Assistant Program
Opportunity to buy shares in our company
About the role:
Being the first point of contact for families and the community, you will be responsible for providing excellent customer service at all levels of contact with internal and external customers to the main Park’s office, by telephone and face-to-face, along with exceptional administration support to the staff based in the office. There is a lot to juggle with this role and a lot of variety so the ability to multitask and adapt is a must.
If the above sounds like you, and you are interested in becoming part of our committed team, please apply now!
- As part of our recruitment process applicants for this position will be asked to consent to a criminal record check and medical/physical assessment to ensure fitness to complete the inherent requirements of the position. Please note that applicants with a criminal record are not automatically barred from applying for this position and each application will be considered on its merits.
