AddressLynch Scott Building Services Pty Ltd manage property damage claims for the Insurance Industry.
We have an exciting opportunity available for a highly motivated and proactive individual to join our successful team in the position of Customer Support & Administration.
If you have a good attitude, enthusiastic spirit and are keen to learn, we are a supportive team who will teach and nurture you and we would be interested in hearing from you.
Key Duties & Responsibilities
- Field, direct and manage phone calls
- Manage and maintain client files
- Accurately manage data base records
- Typing/ editing reports with high standard of presentation and accuracy
- Assist customers and clients with specific enquiries
- Provide a high level of personalised customer service
- Manage client relationships and correspondence
- Create a memorable experience for our clients and customers
- Ad hoc administration tasks
The following selection criteria is also important, but we are happy to teach and mentor you along the way.
Key Selection Criteria
- Confident and professional phone manner
- Strong customer service skills
- Strong attention to deal
- Excellent communication and people skills
- Ability to prioritise effectively
- Ability to work under pressure
- Strong computer literacy
- Cheerful outlook and energetic personality to work in a fast-faced team environment
- Previous experience in the insurance or construction industry ideal but not essential
What we will provide you
- Competitive salary
- Friendly office environment
- Continuous training in your role
Please note the successful applicant is required to undergo a police check.
This is a fantastic chance to join a stable and secure company that values its people above all else.
To apply, please provide a cover letter with your Resume.
