AddressABOUT TAG
TAG is expanding! Let us tell you our story so far. Therapy Alliance Group (TAG) was originally founded way back in 2004 and is now a thriving multidisciplinary allied health organisation with five clinical practice locations in Toowoomba; Aspley; Morayfield and Beenleigh. This growth was based on a reputation for exceptional care and clinical excellence.
We have a strong history and long tradition of delivering caring, effective and life-changing therapy services for children and adults with disability or development difficulties while supporting their parents, carers and families. TAG’s values are the backbone of our company culture, making it a great place to work.
ABOUT THE ROLE
Do you like to be organised and get the most out of a situation? Are you enthusiastic, organised and meticulous in what you do? Do you cope well with competing priorities and can determine the most important work to be done? Do you like solving puzzles and getting to the bottom of a tricky situation? Are you equally a people person who loves interacting with clients?
Working Monday to Friday 38 hours a week, you’ll be an integral part of our dedicated Toowoomba Allied Health team and take intense pride in the powerful change you can implement in people’s lives by working together as a team. You’ll enjoy working as part of our playful, close-knit and dedicated team.
This is an exciting opportunity to get in on the ground level and be part of an amazing journey of growth for yourself and TAG.
Your role will involve a wide variety of tasks under supervision such as:
- Reception and Customer Service duties – answering phones, greeting clients, managing arrivals and cancellations
- Invoicing & handling payments
- Supporting others with General Administration duties such as responding to queries, forwarding communications to the relevant areas, filing, scanning, data entry and electronic document management
- Liaising with clients regarding appointment changes; assisting with the sending out & managing of quotes & signed agreements for services
- Maintaining accurate records of all communication with clients
- Assisting with the scheduling of appointments and meetings in clinician calendars
- Assisting new and potential clients through responding to intake requests via phone, email or social media contacts, gaining an understanding of client needs, gathering relevant paperwork and information and booking appointments
- Maintaining general office tidiness
Supports and training available will include:
- Direction and supervision from other TAG team members
- Practical on the job training for all work tasks
- Regular individual conversations with your direct supervisor to help you learn and grow
- Opportunities to learn many new skills in a positive and supportive environment
ABOUT YOU
- A people person who loves interacting with and helping others
- Previous experience as an Administration Officer
- QLD Drivers licence and own reliable transport
- Have a great eye for detail
- Proficient Typing skills and the ability to pick different software systems up quickly
- Reliable and dedicated - you hate being late and letting anyone down
- Proof of Covid 19 Vaccination
If all of the above sounds like you, then this role is for you!
WHY US
Our rapid growth comes down to our focus on each individual’s unique potential and the TAG values that guide the way we work and support clients and their families within the community. We love to recognise you and your unique achievements and look forward to supporting you in your career progression. We always strive to promote from within so the sooner you join the TAG team the sooner you move forwards in your career.
HOW TO APPLY
Simply apply with a resume and a specifically tailored cover letter telling us why we at TAG can’t wait to have you on our team. Please ensure you start your cover letter with “My idea of a great work day is…”
Alternatively call Hayley Taylor (Talent Acquisition Manager) on 0421 987 *** to discuss this opportunity in confidence.
