Address
Form of work
Salary- Band 4 $34.09 per hour + 10.5% Superannuation
- Permanent Full Time Customer Service & Administration role
- Hybrid work environment and Flexible approach to work available
- Excellent Customer Experience and Service Delivery
- Great Organisational Culture
- Innovation and Continuous Improvement
- Good Governance and Integrity
- Long Term Financial Sustainability
We are seeking an experienced customer service and administration officer who is a team player and has an efficient and thorough work ethic. An interest in, or knowledge of, Building and Town Planning processes would be highly regarded.
About you:
You will be working in a friendly and busy team, answering a high volume of calls whilst completing administrative tasks within legislative time frames. Excellent customer service, attention to detail and multi-tasking skills are paramount. You will possess high level written and oral skills, and an ability to be proactive within an environment of change. This role will suit those with an interest in or previous experience in Building administration, Town Planning administration or Real Estate administration. Knowledge of Council Building and Planning processes, and systems including Pathway, HPCM and/or Weave would be an advantage.
In return, we will offer:
The ability to make a difference - Working at Whitehorse City Council you contribute to making a real difference in the lives of the community and those that live, learn, work or visit Whitehorse. Every day you really will see how the work you're involved in benefits the diverse community.
Great working conditions – a professional environment, friendly and supportive teams and a flexibility program that promotes employee work life balance.
An extensive Health and Wellbeing offering – Employee assistance program, private health insurance benefits, health checks (skin, hearing and vaccinations), discounted gym membership and facilities (e.g. Theatre, Arts, Leisure) and an active health and wellness program (e.g. stretching, healthy eating demonstrations and health challenges.
Career opportunities – engaging work and the opportunity to apply your skills and experience.
Transformation - We are in a time of transformation to stay ahead of the evolving changes and needs of our community. Together, we are on an exciting journey to empower all of our employees to be innovative, and constantly strive towards continuous improvement.
Further Information
Further information is available from Adriana Sautner on 9262 7581.
We ask that applications please address the key selection criteria contained in the position description. Applications close 18 December 2022.
Come and join the transformation!
