We are seeking Administration Assistant to join the team at our Grafton Aged Care facility. This position will ensure the smooth weekend operations of administration duties for the facility through delivery of high customer service, through phone and face to face encounters with our residents and their families as well as other visitors to the facility. This is a permanent part time position for WEEKEND work ONLY and reports to the Facility Manager. The hours are flexible from 8am-4pm or 9am- 5pm Saturday and Sunday.
Please click on the link to learn more about the St Catherine's Aged Care Facility and view its warm community setting in Grafton NSW.
https://www.sccliving.org.au/our-services/residential-aged-care/find-a-community/st-catherines-villa-residential-aged-care
Your key responsibilities will be to:
- Ensure accurate and timely data entry into Client Management systems
- Produce quality documents such as meeting agendas, meeting minutes, reports, memos, forms and other documents required by the Facility Manager
- Organise deliveries and couriers as required and requested by Facility Manager
- Maintain the visitor’s book to reflect accurate visitation records
- Ensure that the reception administration area and meeting rooms are clean and presentable at all times
- Support in roster management process, timesheets and payroll of the facility as requested
- Respond to internal & external communications appropriately and effectively ensuring responses are within reasonable timeframes
- Order food, beverages, cleaning supplies and maintain stationary stock for the office as requested and routines required
- Greet visitors and direct them accordingly, in a friendly and polite manner, ensuring all visitors sign in and out of the premises
- Provide quality services to all enquires to external and internal customers
Requirements:
- Certificate in Business Administration or equivalent (desirable)
- Experience in administration position
- Data entry into client management systems
- Customer service experience
- Undertaking banking and petty cash responsibilities
- Strong organisational and time management skills
- Experience with rostering
- Able to provide evidence of COVID-19 vaccinations
About Southern Cross Care (NSW & ACT)
We are a not-for-profit organisation with a mission to empower older people to ‘live life to the full’. For the last 50 years our name has been trusted by the community to provide care and support for thousands of people in over 40 locations across NSW and the ACT.
We have a passion for providing the best care with clinical excellence. We offer person-centred care services to meet individual needs and preferences in residential aged care as well as in-home care. At SCC, people are at the heart of everything we do. We support our employees to excel!