Administration Officer
- Fixed-term, part time position until February 2024 (0.6 FTE)
- Based in Hobart.
- Join a networked and customer focused team of skilled professionals.
As a member of College Services, the Administration Officer provides seamless administrative and customer service delivery, particularly focused on contributing efficient, lean and responsive processes to support the day-to-day operations of the Colleges.
Key Accountabilities:
- Provide proactive, accurate, and solutions focussed advice and enquiry management relevant to the Colleges.
- Support the service requirements of the Colleges in a consistent manner by contributing to the development and implementation of Standard Operating Procedures and proficient use of approved University systems.
- Actively contribute to a superior service culture enhancing the awareness and contribution of the University Services team to customers.
- Deliver responsive and customer focused service, utilising quantitative and qualitative data from approved University systems/surveys/reporting.
- Provide support to internal communications and events as directed, including interacting with students, their supporters and members of the general public to professionally represent UTAS.
- Provide direction and supervise and/or coordinate staff or students engaged to undertake specific tasks.
To be successful in the role, your application will need to demonstrate;
- Completion of a Certificate IV/Diploma level qualification, or an equivalent combination of relevant experience and/or education/training
- Commitment to customer service excellence and proactively contribute to the continuous improvement of systems, processes and procedures.
- Excellent interpersonal skills that enhance an ability to communicate effectively with a broad range of people
- Commitment to maintaining confidentiality, using discretion and sound judgement
- Proven ability to work in a collaborative team environment and demonstrated capacity to act independently within established guidelines, exercising discretion and sound judgement.
- A high level of computer literacy, including competence in the Microsoft 365 suite, and experience with other database operations.
- Work-related experience in the Performing Arts industry, including but not limited to audition scheduling, timetabling, and other arts administrative processes would be advantageous.
Appointment to this role will be at HEO 4 and will have a total remuneration package of up to $83,807 (pro-rata) comprising base salary within the range of $67,617 to $71,630 plus 17% superannuation (pro-rata).
COVID-19 Update:
The University of Tasmania recognises that this is critical for the workforce at the University to protect the safety of our workforce and vulnerable Tasmanians.
Applicants for this role must be prepared to provide evidence of Covid-19 vaccination as a condition of employment.
How to Apply
- To apply online, please provide the following supporting documentation:
- Resume;
- Cover letter outlining your suitability and motivation for the role;
- Your responses to the success criteria.
- For further information about this position, please contact Lee-ann Nazzari, College Services Team Leader, leeann.nazzari@utas.edu.au or (03) 6226 7302.
- Please visit
Applications close Wednesday, 7 December 2022, 11.55pm
To be eligible for this position, you are required to have Australian citizenship, permanent residence or a current valid visa that allows you to fulfil the requirements of this role.
Advertised: 28 Nov 2022 Tasmania Daylight Time
Applications close: 07 Dec 2022 Tasmania Daylight Time