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Salary#505204 Administration Officer - Receptionist
Clerical Oncology
Calvary Mater Newcastle
Full Time Permanent Role
- Make a difference at one of Australia’s leading health care providers
- Generous salary packaging benefits, ongoing professional development and supportive team environment
- Remuneration: $31.53 - $32.57 per hour
- Salary Classification: Administration Officer Level 3 Year 1-2
We are looking for an enthusiastic administrator to join our diverse, compassionate and dedicated team to provide effective and efficient administrative support and customer service in a busy health care setting. Our Administration Officer plays a key role in liaising with staff, clients and their families and ensuring the delivery of exemplary customer service. The Medical Centre Front Office provides direct services to outpatients attending the hospital, staff associated with the service, and members of the public. The Administrative Officer is responsible for working between the main reception counter and the front office to assist arrive patients, schedule outpatient appointments, register patients as well as other administrative tasks.
Key Responsibilities
- Attend to all persons presenting to the department in a professional manner displaying courtesy and efficiency in all matters.
- Uphold Privacy principles in all work related matters. This role will have access to detailed patient and organisational information which must never be divulged unless in the course of confidential and appropriate work related discussions.
- Answer phones in a courteous and professional manner, delivering messages as appropriate, and ensuring that calls are transferred appropriately when required.
- Provides a professional reception service to patients, staff and members of the public
- Works proficiently in periods of high demand and priorities tasks
What you bring
- Demonstrated experience providing administrative services to patients in a frontline role.
- Ability to undertake multiple tasks and to operate efficiently in a busy environment
- Excellent communication skills both written and verbal
- Excellent customer service skills and the ability to build and maintain relationships with stakeholders
- Demonstrated ability to work both within a team environment and autonomously
- Proficient knowledge and application of Microsoft Office (Word, Excel, Outlook)
- A desire to join a team committed to the care of others in a mission based organisation
About Calvary
We are a leading provider of quality, integrated care that puts our patients, residents and clients at the centre of everything we do. Calvary offers flexible careers in clinical, allied health, hospitality, ICT and health administration, mission, leadership, management and more. Founded in Australia in 1885, we’re one of the largest providers of health, aged and community care with over 18,000 staff and volunteers, 14 Public and Private Hospitals, 72 Residential Care and Retirement Communities and 19 Community Care Centres.
As an equal opportunity employer, we value diversity and are committed to fostering a workplace that is respectful, welcoming and inclusive where people are supported to draw strengths from their identity, culture and community. We value the integral dignity of each person and we encourage applications from First Nations peoples, people living with a disability, LGBTIQ+ people, people who have come to Australia as migrants or refugees and veterans.
Why work for Calvary?
Joining us is your opportunity to learn with purpose and drive positive impact to our community in a stimulating work environment. We offer paid parental leave, salary packaging, career progression, flexible working hours and training and skills development. Calvary is also proud to be recognised as a leader in gender equality. Further details are available here:
If you are looking for a rewarding career in an organisation that supports the community, apply now!
To apply for this role please click here –
Please note the following:
- Only applicants with a valid right to work in Australia will be considered.
- As part of the application process, you may be required to participate in a health evaluation, which could include face to face assessment and drug and alcohol testing, to ensure your suitability for the role.
- Calvary has a mandatory COVID-19 vaccination requirement for all workers. You will also be required to provide evidence of other immunisation as required for your role
- Please note we are unable to accept emailed applications or resumes and phone calls from recruitment agencies.
