Administration Officer - Team Leader

#LI-DNI
Administration Officer - Team Leader
Full-time Temporary
Closes: 29 March 2023

Classification: Administrative Services Officer Class 4
Salary: $76,255 - $82,566 plus superannuation
Position No: 48682, several - 0292M
Directorate: Canberra Health Services
Advertised (Gazettal date): 15 March 2023
Contact Officer: Sandra Fisher on Sandra.fisher@act.gov.au or (02) 5124 7677

Our Vision: creating exceptional health care together

Our Role: to be a health service that is trusted by our community

Our Values: Reliable, Progressive, Respectful and Kind

POSITION OVERVIEW

Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person-centred care. It provides acute, sub-acute, primary, and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website: www.canberrahealthservices.act.gov.au

Canberra Health Service Division of Women Youth & Children provides a broad range of primary, secondary and tertiary health services. The division has a strong focus on clinical governance to ensure quality of services this is underpinned by our partnerships with our consumers and other service providers. We provide family centred, interdisciplinary services at Canberra Health Services, Community Health Centres, client homes, schools and Child and Family centres.

The position provides administrative and general office support to the Women Youth and Children Department. Duties include booking appointments, referral management, screening telephone calls, organisational and time management skills, ability to liaise effectively with staff at all levels as well as the ability to lead a small team, monitor workflows and direct staff. A high level of knowledge and demonstrated ability in the use of health-based IT systems including ACTPAS and Clinical Portal and the ability to report on this data is desirable. This role requires demonstrated ability to ensure high quality customer service standards and to support and provide assistance to the Women Youth and Children Management team as necessary.

ABOUT YOU

CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as Lesbian, Gay, Bisexual, Transgender, Intersex, or Questioning (LGBTIQ) are particularly encouraged to apply.

Behavioural Capabilities

Strong organisational skills with a high degree of drive.
Adaptability and flexibility to accommodate change and provide responsive services to meet client needs.

Position Requirements/Qualifications:
CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates and contingencies.
Have an understanding of how the National Standards and Quality Health Service (NSQHS) indicators align with this role.
Fulfil the responsibilities of this role as detailed in the CHS Exceptional Care Framework, Clinical Governance Framework, Partnering With Consumers Framework and all other related frameworks.

Prior to commencement successful candidates will be required to:

Undergo a pre-employment National Police Check.
Obtain a Compliance Certificate from OMU (Occupational Medicine Unit) relating to assessment, screening, and vaccination processes against specified infectious diseases.
Prior to commencing this role, a current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 is required. For further information on Working with Vulnerable People registration refer to - Working with vulnerable people (WWVP) registration (act.gov.au)

Note: There are several temporary positions available for ten months with the possibility of extension.

For more information on this position and how to apply "click here"

Note

There are several temporary positions available for ten months with the possibility of extension.

Career interest categories:
Administration and Governance
Healthcare, Medical and Allied Services

Customer service