Address- Permanent Full-Time (Monday – Friday)
- Does helping others give you job satisfaction?
- Do you enjoy a variety of tasks in your working day?
About Monash Health
Monash Health is Victoria’s largest public health service. We are proud to provide healthcare to one quarter of Melbourne’s population, across the entire life-span from newborn and children, to adults, the elderly, their families and carers. More than 18,000 employees work at over 40 care locations across south eastern Melbourne, including Monash Medical Centre, Monash Children’s Hospital, Moorabbin Hospital, Dandenong Hospital, Casey Hospital, Kingston Centre, Cranbourne Centre, and an extensive network of rehabilitation, aged care, community health and mental health facilities. For more information please visit www.monashhealth.org.
About ELMHS
ELMHS provides a range of mental health services to pregnant mothers, infants, children and adolescents and their families within the Southern Region.
The organisational and clinical model has been developed to provide mental health care that is flexible and responsive to the individual and developmental needs of the perinatal to youth populations and their families. As such, this model will support the provision of integrated mental health care for young people, guided by consistent, service-wide protocols and principles of care.
About the Role
An exciting opportunity has become available for an enthusiastic front reception Administration Support Officer to join our team at Early in Life Mental Health Service (ELMHS).
Your need for variety and to be busy will make this the ideal role for you. This role will give you the opportunity to provide exceptional front line customer service to our clients and support the various teams and sites within Early in Life Mental Health Service. You will work with teams of busy mental health professionals to provide reception and administration support using a wide range of systems and databases, including registering and maintaining client information.
- Providing excellent Customer Service to clients, staff and other stakeholders
- Supporting the Information Management needs of the Service including data entry and health information management
- Completing Operational Tasks to support the day-to-day operations of the Service
About You
You are a proactive and experienced healthcare administrator who enjoys working in a fast paced environment. You are skilled at juggling a busy switchboard and working in a hospital environment doesn’t faze you. You are able to maintain and demonstrate integrity, compassion, accountability, respect and excellence.
You have:
- Minimum of 2 years front reception /administrative experience (experience in a mental health setting is desirable)
- Friendly and helpful customer service and communication skills
- Proven organisational skills and can work autonomously
- Demonstrable ability to manage a range of administration responsibilities across a number of areas
- A quality focus whilst ensuring work is completed within the required timeframes
- Ability to travel to all Monash Health Sites
- standards in thoroughness, accuracy and speed
Benefits of working at Monash health:
- Salary packaging
- On-site fitness centre
- On-site subsidised car parking
- Monthly ADO’s (full time only)
- Access to private health insurance, salary packaging and industry banking at competitive rates.
What You Need to Know
Monash Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity, and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles.
Applications will only be accepted via the Monash Health online Mercury System only. Email applications will not be considered.
Existing Monash Health Employees should apply using your Monash Health employee account. For any queries regarding employee accounts contact Recruitment Services by email – ***********@monashhealth.org.
Offers of employment can only be made once all required probity checks have been completed. These include:
- reference checks;
- a clear Police Check conducted within the last three months;
- a current Victorian Employee Working with Children’s Check (or proof of payment for same);and
- proof of immunisation.
A request to conduct probity checks does not guarantee that an offer of employment will be made.
As part of our selection process, you may be invited by email to participate in an on-camera video interview.
To comply with Victorian Public Health directions, all employees working in the Public Health system must be fully vaccinated against COVID-19 and are required to provide acceptable evidence of their vaccination status. To support your application, and to be compliant with any public health orders in place at the time of, and during, your employment, you will be required to upload evidence of full vaccination against COVID-19. Acceptable evidence is a copy of a Government Official Immunisation History Statement or Digital Certificate showing all vaccination dates. It is a requirement of Monash Health to collect, record and hold vaccination information. Offers of employment will only be made to candidates who can provide acceptable evidence that they meet full vaccination status.
