Administrative Services Officer, Quality Assurance

• Part time (0.8FTE) maximum term position up to October 2023
• Salary based on experience, range: $54,543 - $74,177 (pro rata) plus super
• Attractive employee benefits including salary packaging

About the role:
In this role you will provide general administrative support to the Quality Assurance team by maintaining and updating logs, registers and databases in accordance with policies, procedures and local operating requirements to ensure that information and records are accurate and current. You will service meetings, take minutes and maintain scheduled appointments and meetings.

You will provide accurate information to legal practitioners regarding the quality assurance and panels processes, prepare materials for assessment, including seeking additional information to support applications, initiate and assist in the continuous improvement of policies and procedures to enhance the quality of our work.

About you:
As our ideal candidate, you will possess:

• Strong administrative experience with excellent attention to detail and an ability to quickly learn and adapt to new systems and processes, ensuring high-quality services are upheld.
• Highly developed communication skills, and ability to work collaboratively to solve problems with internal and external stakeholders.
• Excellent organisational and time management skills, commitment to quality, and ability to manage multiple demands simultaneously in a complex and confidential environment.

Don't meet every requirement? At VLA, we understand that your work and life experiences can be just as valuable. If you're excited about this role but your CV doesn't align perfectly with our job description, we encourage you to apply anyway. You may be just the right candidate for this or one of our many other opportunities.

About Victoria Legal Aid:
We provide legal representation to those who need it most. With over 1000 staff employed in 15 offices across Victoria, we help people with their legal problems by providing information, advice and education with a focus on the prevention and early resolution of legal problems.

Our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds and foster a work culture that's inclusive as well as diverse. Your unique ideas and perspectives are valued so that we best represent the people we serve.

Employee benefits:

• Family friendly, flexible hybrid work from home & office model
• Training and professional development opportunities
• Supportive team environment in modern offices

which allows up to $15,900 of your salary each year to be tax free

How to apply:
To be considered for this role, please submit a current resume and completed candidate application form (listed within the file attachments).

If you require adjustment to the recruitment and selection process or need an alternative format to any of the application material, please don't hesitate to get in touch with .

For further information review the attached position description or contact Julie Ivanoska, Co-ordinator, QA & Compliance on (03) 9606 5214.

No agency applications will be accepted.

Applications close by 11.59pm on Tuesday 13 December 2022.

Other relevant information:
VLA employees are required to be fully vaccinated against COVID-19. It is also a requirement that staff attend for office-based days at their primary work location. In line with this requirement, interstate applications will be considered only where the candidate is able and willing to relocate to Victoria, unless part of a border community.

VLA is committed to putting the safety and wellbeing of children first.