Advisor Governance

Advisor Governance

• Fantastic full time, ongoing role in Sydney CBD (Haymarket) with flexible work from home options
• Clerk Grade 7/8, base salary $101,947 - $112,849, plus employer's contribution to superannuation and annual leave loading
• Excellent learning and career development opportunities available
• Closing date 16th April 2024 @10am

What's the Job?

We are seeking talented and motivated applicants to join a newly established and supportive Governance team, where you will be supported to develop and grow your career.

You will be partnering with a number of business divisions/portfolios to support them in delivering customer focused programs of work in Governance practice areas including risk, compliance, privacy, complaints/customer feedback, business continuity, insurance, corporate policy and fraud & corruption prevention programs.

This role is a true partnering role where you will be advising stakeholders on a range of complex Governance matters and will be a great opportunity for you to display your strong networking and relationship development skills, as well as apply a strategic lens and innovate solutions.

You will embed modern and agile ways of working with your stakeholders to help them deliver for our customers whilst meeting their Governance obligations.

Let's Talk About You!

You could be a great fit for this role if you:

• Have developed a good working knowledge of at least one of the Governance areas listed above and are willing to learn about the others.
• You value the technical skills in Governance, and enjoy applying this knowledge through the lens of customer centricity to enable the business divisions/portfolios that you partner with to meet their objectives.
• Believe in putting the customer at the centre of everything you do, and enjoy collaborating with your team to support the delivery of great customer outcomes.
• Have strong written and verbal communication skills, as well as enjoy the opportunity to take initiative.
• Have well-developed people skills and can build strong and trusting relationships with your stakeholders, in order to clearly understand their needs and pain points.
• Can take a flexible approach and have a proven track record of "getting things done" in a high-volume, dynamic environment.
• Display a "can do" attitude, and hold ethics and values that align to our collaborative and customer service driven culture.
• Enjoy the opportunity to learn and develop and are looking to further build your career in Governance.

If you are an experienced professional with these attributes, we want to hear from you!

What will your day involve?

While this role is dynamic, and no two days will be the same - some tasks in a day in the life of a Governance Advisor could include:

• Being a true business partner to your business divisions/portfolios and applying your strong business understanding and sound judgement to provide advice and respond to a diverse range of Governance related enquiries.
• Interpreting complex information and translating it into concise, digestible material to be clearly communicated to your stakeholders.
• Utilising your strong communication skills to leverage your relationships and come to mutually beneficial outcomes.
• Collaborating and working with others - including your peers, across cross-functional teams, and with internal and external stakeholders.
• Using your communication skills to listen and accurately understand the diverse requirements of your stakeholders and deliver sound solutions to them.

What we need from you:

To start your journey towards becoming our Advisor Governance, please click on the link below and attach your resume (max 5 pages) and cover letter (max 2 pages).

In your cover letter please share your motivation for applying for this position and your relevant skills.

A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.

For any enquiries about the role please contact Bronwen McFarland | Manager Governance on ***************@customerservice.nsw.gov.au

Salary Grade 7/8, with the base salary for this role starting at $106,025 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Sandy Anderson via **************@customerservice.nsw.gov.au.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Working at Department of Customer Service

The Department of Customer Service (DCS) is a great place to work! Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our Careers site to find out what it means to work for us.

You Belong Here

We are committed to diversity, inclusion, and new ways of working.

We have 8 million+ reasons to care and want our employees to represent the communities that we serve.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via **************@customerservice.nsw.gov.au or 02 9494 8***.

For more information, please visit

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