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Form of work Job Description Summary
As the Commercial Service Leader you will be responsible for the service growth strategy to exceed revenue and profitability targets for the ANZ Service and overall GE HealthCare business. You will lead the Commercial Service teams that drive multiple contract and non-contract revenue streams whilst ensuring the Commercial Service team partner with the Commercial Equipment team to grow GE HealthCare’s install base in the ANZ market.
Job Description
Reporting to the General Manager of Services A&NZ, this critical and senior leadership role will see you driving a coherent strategy. Your team will consist of 7 direct reports (Service Sales Leader, On Demand and Service Contract Sales Leader) each of which are experienced and dedicated Leaders as well as over 30 indirect reports.
Your focus will be to set the vision, commercial and operational tactics for the Commercial Service team by utilising and driving financial, operational, and customer-centric metrics.
We are open to the role being based in Brisbane, Melbourne or Sydney.
For a full copy of the position description please email Jessica.barker@ge.com
About You
We are looking for a commercially astute individual who is an exceptional ‘strategic thinker’ that has senior level experience in a sales operations and service environment. We are always transforming so you need to be a leader who is comfortable with change and who can provide a supportive and encouraging environment for their teams through ongoing evolution.
Most importantly, you will be an exceptional leader of leaders, with a true coaching mindset, people naturally want to follow you and be mentored by you to succeed. You understand how to influence others both verbally and in writing, and you are flawless at knowing how to communicate at all levels of an organisation.
You have a natural curiosity and every interaction you have is to “seek to understand”. You want to know why and do this without judgement, keeping an open mind, this builds trust and ensures a strong franchise view across the business.
We will expect you to embody our Leadership Behaviours: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.
Qualifications and Experience
Tertiary education in business or relevant field
Solid experience managing multi-layer teams in commercial, service or marketing leadership roles
Proven experience leading a team, managing customer relationships and/or managing a P&L or comparable business unit
Valid motor vehicle license
Masters and Lean / Six sigma experience within an operational context is highly desirable
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
Flexible working options and flexible hours
Competitive salary + bonus + car allowance
5 weeks leave (ask about "take 5")
Generous leave & family policies
Long term career opportunities (locally and globally)
Generous discounts for goods & services via our employee benefits program (think travel, entertainment & shopping!) *This was recently rated as one of our employees favourite benefits!
Life insurance & Income Protection (if you join our default super fund)
Corporate discount for Medibank private health insurance
Women and indigenous candidates are strongly encouraged to apply. Please note that to be considered for this position you must have unrestricted working rights for Australia and be prepared to undergo a background check which includes a police check. All GE HealthCare employees are required to be fully vaccinated for Covid-19.
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Additional Information
Relocation Assistance Provided: No
