AO4 Remote Housing

Public Sector People are currently recruiting for a  Remote Housing Officer to join a High profile State Government Department.  Role available 8 months + extension.

Our client is seeking someone who is eager and motivated individual to join this busy department to provide high level support.

Duties will include: 

• Collaboratively respond to customer inquiries, conduct customer interviews, and make referrals to support service agencies.
• This is a remote role so must be open to travel (this is at the departments expense) 
• Assess new social housing and private housing assistance applications.
• Manage tenancy arrangements, including the housing register, allocations, changes of tenancy, and vacancies.
• Conduct home visits to properties, investigate and resolve tenancy disputes and complaints.
• Oversee property maintenance and conduct property inspections.
• Monitor and manage rent and maintenance arrears, rent assessments, payment arrangements, and sundry debts and collections.
• Utilise Microsoft products and IT systems to maintain accurate customer and property records.
• Support workplace safety culture by ensuring compliance with Workplace Health and Safety policies.
• Travel fortnightly will be required - Travel allowances are given.

Skills required:

• A clear understanding of how your work and teamwork contribute to achieving broader organisational goals.
• Proactive engagement and a person-centered approach in delivering holistic responses for vulnerable customers.
• Resilience and adaptability during times of change and uncertainty.
• Strong skills and expertise in service delivery, with a focus on providing person-centered solutions.
• Exemplary professional, ethical, and culturally sensitive behavior.
• Resilience
• Able to schedule calendars, look after the email inbox.

You MUST be located in Mount Isa 

This position is due to start as soon as possible. If you have the above experience and are available immediately,

Alternatively, please email your current resume in Word format using the apply button TODAY!

Please note only relevant candidates will be contacted.