Aps6 Senior Salesforce Administrator

Job description
Australian Citizen
Competitive Market Rate
Flexible working arrangements

About the role:
DFP is currently seeking an experienced Senior Salesforce Administrator providing access to its services for Participants and Providers through digital and cloud channels. You will be working on a major program of work involving multiple projects spanning a number of current industry-leading technologies, including Salesforce/Industries as a core component.

You will be responsible for:
Maintain and configure Service Cloud, Health Cloud and Digital Experience applications
Exhibit a deep understanding of the Salesforce platform, with the ability to build end-to-end automated processes using declarative tools
Investigate and troubleshoot OmniStudio components including FlexCards, Omniscripts, data raptors and integration procedures
Perform ongoing system administration including maintaining users, monitoring application metrics, managing salesforce configurations and data integrity
Deployment of changes via existing DevOps framework
Perform interrogation of various log sources to investigate issues
Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users
Develop and maintain documentation on processes and configuration
Liaise with internal and external stakeholders across various disciplines (business, architecture, data etc.)
Work within an Agile delivery methodology
Troubleshooting API and integration issues with different applications e.g. MuleSoft.
Development of meaningful event monitoring and alerting
Knowledge transfer and training within the team

To be successful in this role, you should have:
More than 5 years' experience within Salesforce eco-system
Experience/Exposure with Salesforce Industries including OmniStudio
Exposure to OOPs and Apex (Triggers, Controller, Classes) for debugging and managing minor enhancements
Hands on experience with version control, branching and metadata deployments
Certified Salesforce Admin ADM201 or ADM211 & Platform App Builder

In addition:
Demonstrable experience providing technical support for Experience Cloud
Exposure to HTML, CSS and JavaScript is added advantage
Platform Developer 1 Certification or Vlocity Certification will be a standout

To Apply:
To be eligible it is essential that applicants hold Australian Citizenship and will undergo a police background check prior to commencement. The ability to obtain Baseline Security Clearance is required.
If you are interested in this role, please do APPLY NOW or call Madhuri on +61 2 9200 3674 for more information.

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.

Note: You may be required to provide evidence of your COVID-19 vaccination status.

Technical support