AddressOur team is on the lookout for a results-driven and experienced Area Manager to join us in supporting The Coffee Club Network in Queensland, where The Coffee Club was founded! If you’re passionate about fostering success and leading teams to excellence, we want to hear from you! 🌟
Who are we?
From the very beginning The Coffee Club was founded on family, friends and customer needs. The idea was to create a place that was more than just somewhere for people to meet for coffee; it would be more casual, comfortable – yet sophisticated, stylish – yet affordable. Now serving millions of loyal customers as one of the world's largest Australian café chain. The Coffee Club is part of Minor DKL Food Group who is a leading Australian retail food franchisor and the Australian subsidiary of the Thai-listed Minor International PCL.
What is the role?
As the Area Manager within our Corporate Stores portfolio, you will be responsible for the overall performance and management of multiple Coffee Club locations within your assigned area. Your role will involve leading and supporting store managers, ensuring customer satisfaction, optimising operational efficiency and driving financial performance. The key responsibilities are to:
- Provide leadership and guidance to store managers and teams, fostering a culture of excellence and high performance.
- Develop and implement strategic plans to drive business growth and operational efficiency across all locations.
- Conduct regular site visits to monitor performance and implement continuous improvement initiatives.
- Oversee inventory management, product quality, and store presentation to maintain the highest standards.
- Analyse financial reports and execute strategies to achieve and exceed sales targets while managing costs effectively.
- Provide training and motivate a team of staff, fostering a positive and productive work environment.
- Ensure exceptional service is provided to our customers, handling any issues or inquiries promptly and professionally.
- Ensure all locations adhere to health and safety regulations as well as company policies, procedures, and brand standard.
- Manage multiple tasks and priorities effectively across the assigned store locations.
Who are we looking for?
This position exists within our field-based operations team and suits someone who loves to be on the road and is particularly effective in self-managing their work week amongst competing priorities. The right candidate for this role will also have:
- Previous experience as an Area Manager or in a similar multi-site management role, preferably in the hospitality or retail industry.
- Proven track record of leadership and successful team management.
- Strong organisational skills with the ability to multitask and prioritize effectively.
- Financial acumen, with experience in budgeting, financial analysis and strategic planning.
- Excellent communication, negotiation, and interpersonal skills.
- Flexibility to work varying hours, including weekends and holidays.
- Passion for coffee & food and dedication to delivering an exceptional customer experience.
Why should you come work for us?
We have fun, we offer great training and we know you want to work somewhere that is more than just a job — you want a career. We can offer you that and then some!
- Be part of a high-energy Operations Team
- Take advantage of career progression opportunities.
- Design your own working week around store visitations.
How do I apply?
If you're ready to contribute your skills and passion to our team, we want to hear from you!
To apply, please submit your CV which should address your suitability for the role.
Hit the Apply Now button!
If you are successful in the initial screening process, we will contact you to discuss the role further.
