AddressThe Aged Care Quality and Safety Commission (the Commission) was formed on 1 January 2019. The role of the Commission is to protect and enhance the safety, health, wellbeing and quality of life of people receiving aged care.
The Commission is the national end-to-end regulator of aged care services and the primary point of contact for consumers and providers in relation to quality and safety. Our vision is to support a world-class aged care system driven by empowered consumers who enjoy the best possible quality of life.
We aim to build confidence and trust in aged care, empower consumers, promote best practice service provision, promote quality standards and hold providers to account for their performance against the expected standards of care. We seek to promote an aged care system that develops safer systems of care, inculcates a culture of safety and quality, and learns from mistakes, while providing the oversight that can assure the community that aged care services are operating as they should, including working on continuous improvement.
Meet some of our people and learn more about the Commission and our Regulatory Strategy on our website www.agedcarequality.gov.au
About the role
We currently have an ongoing opportunity available for an Assistant Director - Research Coordinator within our Sector Performance and Improvement section.
As Assistant Director – Research Coordinator, you will be responsible for supporting the Director and providing leadership for the planning, coordination and reporting of project/program activities that support the Commission’s efforts to reduce harm to older people receiving care and to improve their wellbeing. The role does this by coordinating research activities (including through internal and external research expertise) to improve the Commission’s understanding of the types and causes of harm to older Australians receiving aged care, provider capability, as well as the Commission’s response to these and related issues.
About the section
The Sector Performance and Improvement section oversees a range of programs to help prevent, identify, and respond to sector level risks to people who receive aged care. This includes through:
(a) improving transparency of aged care Sector Performance information
(b) producing reports that provide insight to risks or better practice to the aged care sector
(c) supporting executive decision making on risk treatments
(d) implementing risk treatment programs, as well as
(e) developing, implementing, and evaluating agreed risk treatments.
Position Duties
- Lead the design and delivery of projects/programs of work with an emphasis on qualitative and mixed methods approaches:
- to obtain insights from the Commission’s structured and unstructured data.
- including field work where relevant and approved.
- in accordance with the Commission’s privacy, ethical and other requirements.
- in accordance with priorities set by the Director.
- Where required, procure external research services and manage those contracts.
- Maintain and administer a framework for responding to requests from external researchers.
- Identify and respond appropriately to risks and issues.
- Work constructively with internal and external stakeholders on
- Scoping research projects and setting time and budget parameters,
- Ensuring translation/implementation is considered early on.
- Provide leadership and build the capacity of staff to undertake their roles efficiently and professionally and to meet expected standards of service and quality.
- Adhere to the APS Values and Code of Conduct.
Position Eligibility Requirements
- Strong leadership and management skills and the ability to build capability and provide support to staff within the section.
- Experience planning and managing projects, including ability to use, or quickly learn, project management techniques and software.
- Ability to use data to identify issues and insights.
- An understanding of qualitative research methods, including the use of research software.
- Excellent interpersonal, oral and written communication skills and the ability to establish and maintain professional relationships with key stakeholders.
Desirable Qualifications/Experience
- Experience of working in a regulatory environment.
- Experience procuring and managing services ensuring compliance with legislation and procurement policies and procedures.
- Understanding of the Australian aged care system.
- Ability to sensitively deal with subject matter that may be distressing.
- Experience in research or working with researchers.
Position Notes
Salary offered will be between $114,247 and $130,300 per annum depending on skills and experience. In addition, 15.4% superannuation will be paid.
Only candidates who hold Australian citizenship can apply. Appointment is conditional on successfully completing a national police check. For more information please visit www.apsc.gov.au/citizenship-aps
Non-ongoing opportunities may be offered for varying periods up to a maximum of 24 months.
Merit Pool established through this selection process may be used to fill this or future Ongoing and Non-Ongoing vacancies.
How to Apply?
1. Navigate to ‘Current Vacancies’ section of the careers page and locate the relevant job title. All documentation relating to the role and application process will be located here.
2. Click on the job title and at the bottom of the Advertisement you will be asked to create an account If you are a first-time user or to sign in to complete your application.
3. As part of your application, you will be requested to respond to two questions and attach your Resume. Cover letter is optional
4. Click ‘Apply Now’ when you are ready to submit your application.
Please complete an online application form and submit by 11:59pm (AEST) on Wednesday 5 June 2024.
Only completed applications will be accepted.
Contact Officer:
Please contact our recruitment team on (02) 9633 3*** or ***********@agedcarequality.gov.au for assistance with accessing our website or with lodging your application.
Specific questions about the role can be directed to Timothy Yap by emailing ***********@agedcarequality.gov.au with Position title in the subject line.
Diversity and Inclusion
The Commission is committed to fostering a workplace with flexible work arrangements to support a diverse, respectful and inclusive culture for all staff.
The Commission recognises the richness of Aboriginal and Torres Strait Islander cultures and is committed to the implementation of our Reconciliation Action Plan. The Commission values the unique knowledge and experience of Aboriginal and Torres Strait Islander employees which strengthens and supports our focus on protecting and enhancing the safety, health, wellbeing and quality of life of aged care consumers.
Further information:
For further information about the Quality Commission, office locations and other related resources, please visit https://www.agedcarequality.gov.au
For more information on the Australian Public Service, please visit http://www.apsc.gov.au/publications-and-media/current-publications/cracking-the-code/factsheet-4 and http://www.apsc.gov.au/publications-and-media/current-publications/cracking-the-code.
