Assistant Manager - Acmena Youth Justice Centre, Youth Justice

Assistant Manager - Acmena Youth Justice Centre,

Youth Justice

Ongoing Full-Time
Location: Grafton
Level 6, Salary ($109,371 - $119,479 pa ) plus employer’s contribution to superannuation and annual leave loading

About us

Youth Justice is a dynamic organisation in a period of exciting change. Youth Justice supervises and cares for young offenders in the community and in detention centres in NSW. The division provides diversionary and community-based services, as well as custodial services in detention centres for young people on remand and on control order.

Your role

The Assistant Manager, Centre is responsible for managing the delivery of client services of the youth justice centre on a day-to-day basis to ensure the needs of young people sentenced, or on remand, are met within a safe and secure therapeutic setting in accordance with relevant legislation. The role manages a team of staff to deliver centre programs across client services, counselling, WHS, building environment, response equipment and operational security and ensures compliance with policy, procedure and relevant legislation.

What you’ll do

Manage a team of staff including work allocation and rostering, performance management and learning and development to deliver a range of centre programs including client services, counselling, WHS, building environment, response equipment and operational security.
Manage the delivery of client services based on a multidisciplinary model to provide high quality psychological, counselling, health, education and other services and programs consistent with defined case plans for young persons.
Coordinate the design, delivery, monitoring, evaluation and funding of a range of programs provided by centre and community-based providers to support children and young people sentenced, or on remand, who present with complex needs and behaviours.
Coordinate the delivery of various reports and submissions including issues and incidents, ministerial briefings, Serious Young Offenders Review Panel (SYORP), Classification Review Panels, Parole Reviews, and Conditional Discharge.
Manage and coordinate the development, implementation and review of young persons’ case plans by a team of unit and specialist staff to support the delivery of high quality client services.
Lead the design, implementation and modelling, a range of operational procedures, practices and systems including accountability and quality assurance systems, by monitoring reviewing and coaching staff practice ensuring good operational practice is maintained.
Perform quality assurance reviews and drive operational efficiency, a secure environment and safe work practices that comply with legislation, policy and procedures.
Lead, develop and support staff, particularly line managers to set standards and assist their reports, in achieving expectations of their role, while also providing support to all other staff helping them to develop in their roles. Act as the Duty Manager, on a rotating, on-call basis and learn key business and operational processes.

What we’re looking for

Tertiary qualifications in behavioural/social sciences, education, psychology or relevant experience managing multidisciplinary teams within a criminal justice or human services environment
Driver’s licence (minimum class C)
Possession of ‘Provide First Aid’ Certificate (HLTAID003)

Download the role description.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Using a specific project, tell us how you kept those involved, informed of the progress.

Describe an example of a situation where you used the outcomes of an incident review to implement changes to staff practice. How did you guide the staff through this process and what was the outcome?

Applications close Sunday 26 March 2023 at 11:59pm AEST.

Got a question?

If you’ve got a question about applying or require an adjustment in the recruitment process, please, call Talent Acquisition Officer Lisa Smith on 02 8688 1119 or via Lisa.Smith3@justice.nsw.gov.au

For more information about the role or what it’s like to work for DCJ, please contact the Centre Manager Panapasa Turaga via panapasa.turaga@justice.nsw.gov.au

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit our careers site.

Other Information

A Talent Pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

Due to the Covid-19 Pandemic some interviews and assessments may be performed using alternative methods. For more information visit Our Process.

Thank you for your interest in this role. We look forward to receiving your application.