Date Posted
Category
Salary
Job type
Work model
Level
Location
Unfortunately, this job posting is expired. Please click here to view related job postings.
Company

Lululemon AthleticaSee more

addressAddressNewcastle, NSW
salary SalaryPermanent
CategoryAdministrative

Job description

Job Summary The Assistant Store Manager role is an essential part of the store leadership team, impacting team member and guest experience every day. Assistant Store Managers are responsible for leading and coaching team members, holding the team accountable to results, and ensuring an outstanding guest experience in the store. Assistant Store Managers also are responsible for accomplishing administrative and operations focused activities, including floor management and scheduling. Job Summary The Assistant Store Manager role is an essential part of the store leadership team, impacting team member and guest experience every day. Assistant Store Managers are responsible for leading and coaching team members, holding the team accountable to results, and ensuring an outstanding guest experience in the store. Assistant Store Managers also are responsible for accomplishing administrative and operations focused activities, including floor management and scheduling. Core Responsibilities of the Job Operations * Implement the Store Manager's vision for the store and cascade to team members.

  • Partner with Store Manager to review business data and metrics (e.g., profit and loss [P&L] statement) to inform planning processes (e.g., quarterly business review and sales planning).
  • Partner with Store Manager to manage store's budget, labor hours, expenses, and P&L statement.
  • Provide salesfloor leadership to team members, including planning salesfloor coverage and making decisions to maintain efficiency and effectiveness of salesfloor operations.
  • Open and close the store in accordance with the opening and closing checklists.
  • Understand and adhere to people safety policies and procedures to maintain a safe work environment.
  • Perform work in accordance with applicable policies, procedures, and laws or regulations.
People Management
  • Team lead role indirectly responsible for subset of store employees during shift or as delegated by Store Manager
Leadership and People Management * Create and foster a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
  • Support Store Manager in building a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive store operations.
  • Support ongoing learning and development of team members (i.e., Educators and Key Leaders) consistently and equitably by providing direct feedback, coaching, mentoring, and career path guidance, and addressing performance concerns.
  • Support the store's recruiting and hiring process, onboarding training, and overall performance management activities.
  • Engage in career discussions to support and reinforce team understanding of how working at lululemon will contribute to their career and personal growth.
  • Provide team member recognition, gap assessment, and overall performance documentation to support and reinforce career and personal growth.
  • Collaborate with Store Manager to plan and prepare team member schedule according to labour requirements, availability, and budget considerations.
Working with Others * Establish supportive and productive relationships with all team members, focusing on personal and professional development.
  • Collaborate with team members to ensure an optimal guest experience that values guests' time and support store operations.
Guest Experience * Support team members (e.g., leading by example or coaching) to ensure a great guest experience, including assessing guest needs, providing technical product educations, and supporting in-store transactions and omnichannel programs.
  • Move dynamically on the floor to assess and fulfill the needs of the business, team, and guests.
  • Resolve guest feedback and address emergent issues, including guest escalations and emergency requests, helping to "make it right" for guests.
  • Increase brand awareness and acceptance in the community by cultivating inclusive relationships with partners and community influencers and seeking to engage with diverse community resources and programs.
  • Establish and maintain local relationships with ambassadors, sweat leaders, and other external partners by identifying, selecting, training, and facilitating relationship building with guests and team.
Budget Responsibility
  • Accountable for delegated aspects of controllable budget or labor hours
People Management
  • Team lead role indirectly responsible for subset of store employees during shift or as delegated by Store Manager
What We Look For

Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences

Integrity/Honesty: Behaves in an honest, fair, and ethical manner

Leadership: Is able and desires to lead, influence, and inspire others; motivates, empowers, develops, and directs people as they work

Collaboration and Teamwork: Works productively with and supports others to achieve goals; seeks partnerships and diverse perspectives

Adaptability/Agility: Tolerates uncertainty and ambiguity and can change priorities in a fast-paced environment

Decision Making: Uses logic and reasoning to evaluate alternatives and make effective, timely decisions

Strategic Thinking: Sets strategies that are aligned to vision and values of the company to achieve goals/vision/further the mission; considers the 'big picture' implications of decisions

Resilience: Remains persistent; recovers quickly from setbacks

Adaptability/Agility: Tolerates uncertainty and ambiguity and can change priorities in a fast-paced environment

Decision Making: Uses logic and reasoning to evaluate alternatives and make effective, timely decisions

Strategic Thinking: Sets strategies that are aligned to vision and values of the company to achieve goals/vision/further the mission; considers the 'big picture' implications of decisions

Resilience: Remains persistent; recovers quickly from setbacks

Job Requirements

Eligibility
  • Legally eligible to work in the jurisdiction of the store which you are assigned to.
Availability
  • Willing to work a flexible schedule.
Other Willingness Requirements
  • Willing to work as part of a team and also complete work independently
  • Willing to move through a store for most of a shift to help guests and accomplish work
Experience
  • Work experience in leadership or people management
Job Assets (i.e., nice to have; not required)
  • Education: High School or Secondary School diploma equivalent or above.
  • Education: Bachelor's degree or equivalent
  • Experience: 1 year retail or sales specific management experience
Applicants successful in progressing to interview will be contacted by a Manager or a member of the People & Culture team. Please note any applicant or employee who believes they need a reasonable accommodation to perform the essential duties of the job is welcome to discuss this with the Manager or People and Culture team member when arranging the interview.
Refer code: 355041. Lululemon Athletica - The previous day - 2022-12-03 13:33

Lululemon Athletica

Newcastle, NSW
Jobs feed

Assistant Director Data Intelligence and Analytics

Chandler Macleod

Melbourne, VIC

Temporary

EL 1 - Assurance and Performance Manager

Defence Australia

Sydney, NSW

$115,899-130,733 per year

Assistant Director Data Intelligence and Analytics

Chandler Macleod

Surry Hills, NSW

Temporary

APS 6 - Business Manager

Defence Australia

Cairns, QLD

$91,702-104,753 per year

APS5 Procurement Officer

Chandler Macleod

Geelong, VIC

$55.24 per hour

EL 1 - Business Manager

Defence Australia

Enoggera, QLD

$115,899-130,733 per year

Senior Project Manager - Client Side - ASAP Start

Amida Recruitment

Brisbane, QLD

Permanent

HDR Officer (Development, Health & Biomedical Sciences)

Rmit University

Bundoora, VIC

Permanent

Expression of Interest - Senior Project Manager

Kbr

Fortitude Valley, QLD

Permanent

Digital Marketing Coordinator

Southern Cross Care

Glenside, SA

Permanent

Share jobs with friends

Related jobs

Assistant Manager | Kotara

Occupational Therapy - Allied Health Assistant (Lvl 2/3) - Perm PT/FT

Nsw Health

$30.26-33.46 per hour

Campbelltown, NSW

just now - seen

Assistant Store Manager

Australian Red Cross

Permanent

Newport, NSW

just now - seen

Artarmon Assistant Manager Permanent Part time

Kennards Self Storage

Permanent

Artarmon, NSW

just now - seen

MECCA Hurstville - Assistant Store Manager (2IC)

Atlam Group

Permanent

Hurstville, NSW

just now - seen

Assistant Club Manager

Collective Wellness Group

Permanent

Maroubra, NSW

just now - seen

Compliance Assistant Manager

Jones Lang Lasalle

Permanent

Sydney, NSW

just now - seen

Assistant One Touch Manager

Sofitel

Permanent

Sydney, NSW

just now - seen

Assistant Manager Lower North Shore Pub $75-80k + Super

Frontline Recruitment Group

$75,000-80,000 per year

Sydney, NSW

just now - seen

Assistant Club Manager

Anytime Fitness

Permanent

Maroubra, NSW

just now - seen

Assistant One Touch Manager

Accor

Permanent

Sydney, NSW

just now - seen

Assistant Manager - Broadway

The Body Shop

Permanent

Ultimo, NSW

just now - seen

Assistant Manager

Accor

$70,696 per year

Newcastle, NSW

just now - seen

Assistant Manager, Guest Experience | Hilldale

Lululemon Athletica

$22.30-30.17 per hour

Hilldale, NSW

just now - seen

Assistant Venue Manager - NSW

Woolworths Group

$75,000-85,000 per year

New South Wales

just now - seen

Assistant Marketing Manager

Dooleys

$120,000 per year

Lidcombe, NSW

just now - seen

Insurance Assistant Service Manager

Aon

Permanent

North Ryde, NSW

just now - seen

Assistant Store Manager - Artarmon

Pillow Talk

$59,000 per year

Sydney, NSW

just now - seen

Assistant Manager - Caringbah Hotel

Woolworths Group

$71,300-75,000 per year

Caringbah, NSW

just now - seen