Address
Form of work Full time, permanent opportunity
Based in Dandenong
Career progression
About Us
Velocity Truck Centres is seeking a candidate with parts experience to take the next step in their career and join our team at Whitehorse Truck Centre.
Located in Dandenong South, Whitehorse Truck Centre retails the globally recognised products of Mercedes Benz, Freightliner & Fuso Trucks and quality pre-owned vehicles. We have a dedicated and highly experienced Sales, Service and Parts team.
This position will see you utilising your well-developed leadership skills and your strong parts experience to assist our Parts Manager in leading and managing the parts team.
Your key responsibilities include but are not limited to:
Supervise the parts team, ensuring they are integrated within the greater aftersales team
Act as an escalation point for customer complaints or complex matters and resolve these matters in a prompt and satisfactory manner
Ensure personal sales targets and objectives are met
Assist with stock orders, pricing, and organisation of stocktakes as required
Management of staff rostering and ensuring appropriate staff levels for shifts
Proactively build and develop parts business through building strong customer relationships and consistently delivering a high level of service
Ensure the front counter is focused on driving parts sales via proactive selling
Experience and skills:
Strong knowledge of the parts market and parts department workings
Previous experience as a parts interpreter
Experience delivering a high level of service to customers and building a clear customer value proposition
Demonstrated ability to supervise and lead a team
Experience in external sales and growth strategies
Ability to lead and motivate teams and build a cohesive team environment
A passion for sales and driving growth and delivering exceptional customer service
Excellent verbal and written communication skills
Benefits:
Ongoing training and development
Long term employment with career development and progression
Onsite parking
Attractive salary based on experience
A friendly team based working environment
Access to a wide range of employee benefits including paid parental leave, discounts on private health insurance and novated lease
About Velocity Truck Centres
Velocity Truck Centres globally and Australia has served the transport industry for many years. With more than 800 employees spread across five states, providing a true national support structure for our valued customers. Our company runs on the 3 pillars of Speed, Value and Trust.
Join us now and continue our journey, we are seeking talented and enthusiastic people to join our team.
Velocity Truck Centres is an equal opportunity employer that values diversity in the workplace.
