Assistant Service Leader

Job no: 494249
Work type: Full - Time (T&A)
Location: Southern Melbourne
Categories: Disability Support Worker, Instructor
Position Description

Assistant Service Leader

Division: Community Hub, Community Services
Location: Melbourne
Type: Full Time Position
Job reference: 494249

About us

At Yooralla, we believe that exceptional customer service starts with employees who love what they do. Our people are committed to supporting people with disabilities to live the life they choose and obtaining the best possible outcomes for our customers. We have played an active role in improving public awareness and progressing the nature of disability support in Australia for 100 years.

About the Role

Yooralla’s Community Services is seeking a passionate, experienced and dedicated individual to join their friendly and supportive team. You will be responsible for assisting the Service Leader with all day to day operations of the Noble Park Community Hub, ensuring quality outcomes.

This role includes administration and involves leading a staff team, facilitating programs and providing direct care. You will be required to be involved in developing Customer Support Plans, Program Goal recording, and audits of customer files. You will also be responsible for completing OH&S checks and other general administrative tasks as directed by your line manager.

About You

If you are passionate about supporting customers to manage their own lifestyles and live the life they choose and ideally you have experience with supporting individuals to meet their goals, we would like to hear from you. To be successful in this role, you will need:

Clear and effective communications skills
Attention to detail and accuracy in record management
Initiative and self-motivation
A positive and professional approach
Flexibility and availability is essential in this role, with the ability to work a variety of shifts; morning, day, afternoon, evening and weekends
Relevant qualifications are highly desirable, however, someone with the right attitude and willingness to learn will be considered.
Experience in leading a team, employee supervision and support
Demonstrated experience in working with complex clients and complex family structures

Working with Yooralla

We employ individuals dedicated to providing quality, sustainable and flexible services, that uphold human rights and create opportunities, empowering individuals to live the life they choose. Yooralla has a long history of working to build a world where people with disability are equal citizens.

We offer

An attractive remuneration package with excellent tax benefits
The opportunity to have a positive impact on peoples’ lives
Comprehensive three day induction program
Flexible working hours
A rewarding career in a growing service sector
Ongoing training, support and development
A great, supportive team environment

Requirements

Cover Letter & Resume
Current Certificate for First Aid (HLTAID003) & Cardiopulmonary Resuscitation (HLTAID001)
Evidence of eligibility to work within Australia (Australian Passport/Australian Birth Certificate/ Australian Citizenship Certificate or International Passport & Visa)
A copy of your Working with Children Check (WWCC) (Employer)
A current Australian driver’s licence
If you have lived or worked overseas in the last ten years for a period of 12 months or more, we require a certified copy of your International Police Check, or evidence of applying for an international police check. The Police Check must cover the entire period you were overseas
Ability to obtain a NDIS Worker Screening Check clearance prior to your commencement.

A 'certified copy' is a copy of an original document that has been authorised (or stamped) as being a true copy of an original.

Please visit our website www.yooralla.com.au to access a copy of the position description and to apply for this vacancy.

We believe in diversity, inclusion and equality and are committed to ensuring that our workplaces are a reflection of the Victorian community. We recognize the benefits that diversity and inclusion brings, and in turn encourage talented people from all backgrounds, abilities and identities to apply to our vacancies. We strongly encourage Aboriginal and Torres Strait Islanders and people with a disability to apply.

Shortlisted applicants will be contacted, invited to an interview or an information session where you will learn more about the role you can play a part in making a positive impact on peoples’ lives.

Appointments are subject to one or more of the following forms of pre-employment safety screening such as NDIS Worker Screening Check, Inherent Position Requirements Employee Declaration, Working with Children Check, Reference Checks, Disqualified Carer Check and AHPRA Registration Check. This role is only available to Australian Residents or to those who hold the right to work in Australia. Yooralla is an equal opportunity employer.

Advertised: 10 Mar 2023 AUS Eastern Daylight Time
Applications close: 31 Mar 2023 AUS Eastern Daylight Time