Bundoora BMW is looking for an experienced Estimator to join the team at Daisy Hill.
Bundoora BMW is owned by Autosports Group which is a large listed retail automotive group representing the world’s greatest prestige and luxury automotive brands. What does that mean for you? It means that you will be joining a team (within a much bigger team) offering development opportunities and the chance to work alongside some of the best people working in our industry today.
Responsibilities Include.
· Maintaining communication between the customer and the insurance company and educating customers on the repair process.
· Ensuring the relevant computer systems are kept updated across all stages of the repair.
· Ensuring estimates are written to Company Damage Analysis Standards.
· Negotiating repair costs with the Insurance Assessors.
· Monitoring repairs and communicating the status to customers in a timely manner.
· Upselling non accident damage when discovered during Vehicle check in.
Skills Required to be successful;
· Excellent communication skills both verbal and written
· Be very customer focused with excellent time management skills
· Proficient in Windows and other operating systems.
· Experience with “AUTO QUOTE” highly desired but not essential
· The ability to negotiate with both the customer and insurance company in a professional manner.
Perks:
· Career development opportunities
· Employee Assistance Program
· Uniform provided
· Discounted Health Insurance with HCF
· Barista facilities onsite
· Factory training where appropriate
· Modern dealership and showroom facilities
· Family and Friends Referral Program
At Autosports Group, we value contribution, family and consideration. We warmly welcome people of all genders, backgrounds and situations to deliver what we call “The Difference” to our equally diverse customer base. For more information on our business and how we try to provide meaning and purpose for our people at work, please visit our website. www.autosportsgroup.com.au
Job Types: Full-time, Permanent
Benefits:
- Parental leave
- Professional development assistance
- Referral program
Schedule:
- Day shift
- Monday to Friday
Licence/Certification:
- Driver Licence (Preferred)
Work Authorisation:
- Australia (Preferred)