Bathhouse Experience Assistant

Native State is an established health and wellness business operating at Kirra Beach since September 2023.
 

Native State offers an integrated wellness experience, featuring a spacious heated vitality pool, traditional sauna, infrared sauna, steam room, cold plunge pool, meditation room and studio gym.
 

Instagram - @yournativestate
Website - https://nativestate.com.au/

As a Bathhouse Experience Assistant at Native State, you will play a pivotal role in ensuring the seamless operation and exceptional guest experience of our Bathhouse facilities. Your primary responsibilities will include overseeing the day-to-day operations, managing bookings, addressing guest inquiries, and upholding our high standards of service. You will be the face of our Bathhouse, welcoming guests and members with warmth and professionalism while maintaining a clean and inviting environment. Adherence to Bathhouse policies and procedures, as well as maintaining the
physical appearance of our facilities, will be integral to your role. Join our team and be a part of delivering unforgettable experiences to our guests.
 

Key Responsibilities:
● Facilitate day-to-day operations of the Bathhouse, ensuring smooth and efficient running of all aspects of the facility
● Manage bookings and address guest queries promptly and professionally
● Greet guests and members warmly, maintaining high levels of guest satisfaction
● Adhere to all Bathhouse policies and procedures
● Maintain the physical appearance of the facilities and workspaces to ensure cleanliness and attractiveness

Qualifications:
● Strong organisational, analytical and problem-solving skills.
● Excellent communication and interpersonal skills.
● Proficient in Microsoft Office and related software.
● Ability to work flexible hours, including weekends and holidays.

To apply, please send your resume (including references) and a cover letter explaining why you would be a good fit for this role to ******@nativestate.com.au