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SalaryPrimary Details Time Type: Full time
Worker Type: Employee
Work type Full-time permanent position
Location – Open to any location across Australia
Your part in a changing world
At QBE, our purpose is to enable a more resilient future.
We’re an international insurer and reinsurer with a local presence in 27 countries.
Leveraging our deep expertise and insights, QBE offers commercial, personal and specialty products and risk management solutions to help people and businesses manage risks, build strength and embrace change to their advantage.
We’ve been cultivating resilience since 1886, when our founders started a marine insurance company in Townsville, Australia to give early pioneers a safeguard against uncertainty.
Today, we employ more than 11,600 people around the world, and our product portfolio includes property, motor, crop, energy, marine and aviation insurance.
The opportunity
You will be part of the Behavioural Insights Team, which is distributed across Australia--currently in Perth, Adelaide, and Brisbane.
The Behavioural Insights Team sits within People Risk Claims, as part of the Claims function in QBE. The Behavioural Insights Team supports our People Risk Claims (Workers’ Compensation and Compulsory Third Party), as well as other businesses within and outside of Claims and the Australia Pacific region.
The BI Team is collaborative, supportive, and high performing. We hold the goal of applying behavioural and decision science to do good for our customers and QBE.
As a Behavioural Insights Consultant, you will apply your behavioural science insights and research methodologies to make a positive impact on peoples’ lives after injury.
Primary responsibilities
Understanding business problems using research and data
Develop and test behaviour-based interventions to address business needs (e.g., via randomised control trials)
Use research and influence skills to gain buy-in from the business leads
Use change management models to embed solutions as business as usual
Work independently on projects, experiments, and consulting where required
Design and deliver training to improve capability for stakeholders
Track outcomes of interventions and training
Conducting data related activities: wrangling, cleaning, analysing, visualising
Communicate findings to the business
5 Key Role Competencies
Project management
Takes initiative and works under own direction
Takes responsibility for actions and projects
Introduces changes into work processes
Familiar with all aspects of solution development (from ideation to launch)
Relationship building
Uses interpersonal skills to inspire change and overcome objection
Build and maintain trusting relationships with stakeholders
Promotes ideas on behalf of oneself or others.
Evidence-based practice
Seeks out new skill development
Gathers comprehensive information to support decision-making
Can translate research into practice
Can perform descriptive and inferential statistics for both qualitative and quantitative data
Practical application of experimental methods
Adapting and Responding to Change
Adapts to changing circumstances, priorities, and tasks, and embraces ambiguity
Accepts new ideas and change initiatives
Adapts interpersonal style to suit different situations.
Creating & Innovating
Produces new ideas, approaches, or insights.
Creates innovative products or designs.
Produces a range of solutions to problems.
We are here to support you
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
Our ‘Thriving at our Best’ wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
12 weeks’ gender-equal flexible leave for all new parents, including paid super
The ability to maximise retirement savings through voluntary super contributions and company matching
Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums
Additional leave and support through QBE’s Family Domestic Violence First Responder Network
Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners
We value our employee’s experience with us and are proud to have been recognised for the following awards:
2021 LinkedIn Top Employer & HRD Employer of Choice
2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards
Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion
Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates
Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)
Family First accredited employer since 2021
Join us
Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.
QBE takes a risk and compliance approach to COVID-19 vaccination and strongly encourages our employees to be vaccinated. Some roles require COVID-19 vaccination to perform the role. When relevant we will ask you to share your vaccination status as part of the application process. We won’t be able to progress with applications where candidates choose not to disclose their status for roles that require vaccination in line with our risk and compliance approach.
QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at .
Application Close Date: 16/03/2023 11:59 PM
How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
