Billing Clerk - Patient Accounts Administrator
Billing Hub – Casuals
We have a couple exciting opportunities for a Patient Accounts Administrator to join our supportive, dynamic and growing team at the Patient Accounts Management North QLD Hub based at Ramsay Clinic Caloundra.
The Role
The successful applicant will be part of a team that provides billing and collections support to several Ramsay Health Care private hospitals across North Queensland. All Patient Accounts System’s training and support is provided. Key accountabilities of the role include:
- Billing Accounts - Liaising with Health Funds and Customers
- Handling account queries
- Following up on unpaid accounts (debt collection)
- Maintaining the Aged Trial Balance to required KPIs
- Generation and submission of accounts to patients, health funds and third party payers
- Interpreting health fund contracts
About You:
This position is suited to a reliable, self-motivated individual with high levels of accuracy and attention to detail, and to someone who can manage their workload to meet key deadlines. Additionally, you should possess a strong customer focus and demonstrate the ability to communicate well with stakeholders at various levels of the organisation. To be successful in this role, you will also have the following criteria:
Essential:
- Effective communication and interpersonal skills
- Proven ability to work effectively in a team environment and independently as required
- Strong work ethics and reliable worker
- Strong customer service skills
- Ability to complete tasks within designated timeframes and meet KPI targets
- Exceptional organisational skills with the ability to work under pressure
- Intermediate Computer literacy in Microsoft Excel
Desirable:
- Accounts Receivable knowledge
- Experience in hospital mainframe systems
- Relevant health services experience
- Knowledge of Health fund contracts and accounting processes
- Basic knowledge of accounting principles
- Certificate in Medical Terminology
How to Apply
All applications must be lodged online. Please click the Apply button within this ad to lodge an application (applications should include CV and 2 current work-related referees).
Requirements
Everyone who joins Ramsay:
- Must be vaccinated against Covid-19 a vaccine approved by the Australian Technical Advisory Group on Immunisation
- Must provide a National Police check conducted within the previous 12 months
- According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases
If you would like to discuss this opportunity please contact Zeldine Zanetti, on ********@ramsayhealth.com.au