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Form of work About SIXT Australia
SIXT is 100% owned by NRMA Group. We make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch. Our ambition is to transform Australia’s car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people–our staff, our franchisee partners and our customers.
At SIXT Australia, we know our people are what revs up our business. That’s why we’re committed to creating exceptional careers, not just jobs. We’ve created career pathways to support your goals to help you move anywhere in our business and the country.
Health, wellbeing and work/life balance are non-negotiable. That’s why we’re committed to providing a safe and healthy environment and employee perks to support this commitment.
SIXT Australia is seeking a Permanent Full Time Branch Manager to join the team at Sydney City.
Your Opportunity
The Branch Manager is responsible for providing support in major areas of the business. You responsibilities include:
Managing all staff to achieve maximum efficiency
Daily meetings with operational team to set daily focus
Ensuring the location is supported with rentable fleet and drive utilisation targets accordingly
Supporting staff by working on the front desk or any part of branch if required
Creating and maintain a positive working environment that promotes open communication and empowerment
Driving change and company initiatives
Ensuring all staff fully understand their role and how their performance is measured
Generating excitement and passion in customer service initiatives through open communication and sharing of best practice
Ensuring that employees are adhering to safe work practices and HSE compliance
Ensuring all relevant policies and procedures are implemented
Making positive steps to understand the nature of the operations on their site and understand the potential hazards and risks associated with the business
About you
Car rental experience
Demonstrated effective usage of interpersonal skills along with communication style to coach staff in selling to customers and providing exceptional service
Desire to work in a competitive environment where sales targets are exceeded and results are achieved through teamwork
Proven ability to exceed customer expectations in terms of the service and quality of product offered
Promotion of a professional, enthusiastic and flexible manner when dealing with customers, staff and the SIXT Australia brand
Proven ability to lead and motivate a team
Desire and passion to progress and pursue a career within SIXT Australia
Current Provisional or Open Driver's Licence
Demonstrated leadership and people management skills
Highly developed ability to problem solve
Ability to work effectively during periods of high demand and stress dictated by the position
Experience in negotiation, handling conflict and confrontation, and facilitating resolution
Proven experience in working as part of a team
At SIXT Australia, we will keep you safe along the way, so your safety and wellbeing is our priority and we expect your commitment to our health and safety policies and encourage others to do the same. All successful applicants will be required to provide a valid National Criminal History Check (if you do not have a current valid check, you will be required to complete a check).
Employee Benefits
To ensure our employees feel valued, empowered and celebrated we provide a range of employee benefits including:
Generous salary package including motor vehicle, phone, laptop and bonus.
“ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year
Up to 50% off SIXT rentals around the world for you, and up to 25% off SIXT rentals globally for your family and friends
Discounts on all NRMA Insurances, group products and free roadside assistance
Accommodation discounts and VIP extras to the NRMA Award winning Tasmanian Lodges, Hotel and NRMA Holidays Parks and Resorts
Access to exclusive member marketplace benefits including discounts on fuel, health insurance, gym memberships, movie attractions & experiences, cafes & restaurants and many more
Uniform will be provided
Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements
Employee Referral Program where you may be eligible for a $2,000 referral bonus
Great team environment with full on-the-job training and support to help your achieve your goals and reach your potential
Applications close Wednesday, 07 June 2023 at 5PM so apply today!
We are proudly diverse and are committed to fostering an inclusive culture where all people are valued, respected and able to contribute their talents to drive organisational performance. We encourage applications from all diverse backgrounds including Aboriginal and Torres Strait Islander peoples and LGBTQI+ community.
