Address
Form of work Komatsu Forklift Australia promote, sell, hire and service the full range of Komatsu Forklifts through to 25 tonne with niche products also available to ensure that we have the right solution for our customer's needs.
The Opportunity:
A fantastic new role is available for a State Operations Supervisor to join the Komatsu Forklift business based in Melbourne.
Reporting to the Southern Regional Manager, you will be responsible for ensuring the profitability and efficiency of the branches managed and to lead and manage the activities around the Service and Parts teams.
With an existing client base and an extensive range of material handling equipment, the ideal candidate will be tenacious in actively developing, expanding and maintaining the activities in the regions appointed.
We are looking for an individual who possesses strong operational skills and has experience with mentoring of teams, territory management and strategic planning. Bringing in new business through solutions selling initiatives and maintaining a high level of rapport with all clients and teams.
Annual salary is $110,000 - $120,000 plus car plus annual bonus.
Key responsibilities include:
Directly lead, mentor and manage the opertions of the business
Achieve budget, profit and market share expectations
Grow external service, parts and hire customer database
Manage Service and Hire contracts
Effectively apply and supervise the application of company defined policies and procedures.
Monitor daily progress the team and branch's toward successful monthly outcomes.
Communicate the Branch objectives and goals to all team members and empower them to take appropriate business actions.
Encourage each team member by recognition and training where required
Recognise areas of poor performance, both customer satisfaction and financial, within the Branch and to rectify situations to the satisfaction of KFAP customers, team members and management
Listen to the individual and collective wisdom of the team, recognise achievement and celebrate victories as a group
Keep senior management informed of trends, current activities and forecasts of expected activity.
The knowledge, skills and abilities we're looking for:
Experience working in Material Handling Equipment Industry or a similar industry is required
Minimum 2 years’ experience in a similar role
Highly developed sales and customer service skills
Ability to demonstrate product knowledge including mechanical and technical aptitude
Demonstrated ability to build strong relationships and maintain a proactive call plan
Customer centric with well-developed written and verbal communication skills
Strong computer literacy including Microsoft Suite Applications
Good analytical and conceptual skills.
Strong HSE Understanding
Current driver's licence
Komatsu Benefits:
Paid Parental Leave: 12 weeks of paid primary carer parental leave
Technology: Discounts on Apple, Dell, Lenovo and Microsoft products
Financial: Employee Referral Program offering a bonus of $5,000 if you successfully refer someone for a role, Income Protection options available
MyCareer: Recognition and awards, opportunity to complete recognised Cert III courses, Diploma’s in Leadership & Management, and an Educational Support Program
Health: Discounted corporate rates with Bupa and a comprehensive Employee Assistance Program with total wellbeing solution provider LifeWorks
Cars, Home & Hardware: Discounts with Mercedes-Benz, Toyota, Kennards Hire, Bridgestone and Orix
Travel: Discounts with Avis, Qantas, Crown Hotels, IHG and travel agents
Yearly Bonus: Potential to receive a yearly bonus
Ready to get started? Apply now!
Komatsu offers a zero-harm culture in the work place, competitive remuneration package, and to drive success we employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Join the Komatsu family and you’ll become a part of a dynamic, supportive and inclusive work environment, with opportunities for career progression on a global scale, training and personal growth.
