AddressAbout Us:
Burgess Murphy Insurance Group (BMIG) is an insurance brokerage committed to providing exceptional service & comprehensive insurance solutions to our clients. We are part of a national insurance brokerage who pride themselves on providing creative and expert solutions to a variety of clients, predominantly in the Agriculture & SME space. With a focus on personalised care and attention to detail, we strive to exceed our clients’ expectations and build long-lasting relationships within our community. We have an exciting role (Part-Time or Full-Time offering) that offers flexibility & the scope for growth.
The Role:
We are currently seeking a dedicated Full-Time OR Part-Time Broker Services Administration Assistant to join our growing team. As an integral part of our organisation, the Broker Services Administration Assistant will work closely with the Managing Director to support the day-to-day operations of the firm, including, but not limited to:
- Role can be tailored to operate within school hours
- Assist in the preparation of quotes, proposals, claim lodgment & debtor management
- Communicate with clients, underwriters & claims consultants to gather necessary information to resolve inquiries
- Process Insurance applications, endorsements & renewals accurately & effectively
- Maintain client records, policy documentation, and databases in compliance with company standards & regulations
- Coordinate scheduling & appointments for brokers, including client meetings & follow-ups
- Provide administrative support such as answering phones, responding to emails & managing office correspondence
- Assist with marketing initiatives and promotional campaigns to attract & retain clients
About You:
- While an Insurance background is preferable, it is not essential
- Tier 2 accredited preferred, but not essential
- Detail-oriented with a commitment to accuracy & quality assurance
- Excellent computer skills
- Ability to work independently, as well as part of a team in a fast-paced environment
- Willingness to learn & adapt to changing priorities and procedures
- Ensuring client service is always a priority
- Have a keen eye for detail
- Excellent verbal & written communication skills
- Clear communicator & ability to establish relationships quickly
- Ability to grasp new concepts quickly & with ease
- Positive & proactive attitude
- Trustworthy
- If not Tier 2 accredited, the willingness to undertake such training
Benefits:
- Competitive salary commensurate with experience
- Opportunity for professional development, including paid study to further your career in the insurance industry (such as Tier 2 & Tier 1 accreditation)
- Fitness Perks: monthly membership to local fitness studio
- Numerous discount benefits including discounted private health insurance & other general insurance products
- Flexible work arrangements
- Bonus & reward for growth
If you posses the skills & qualifications set-out above, and want to join a collaborative & positive work environment that supports a focus on community & work-life balance, please get in touch today to discuss the role further!
Please send your Resume through to *********@burgessmurphyinsurancegroup.com.au
