AddressBusiness Development Manager
Location:
Mount Waverley, Melbourne, VIC
Who are Pentana Solutions?
For almost 50 years, Pentana Solutions has pushed the automotive envelope through innovation, cutting edge technology and industry changing invention. Our passion for the industry and our expertise in the field drive us to always look for the next opportunity. Through customer collaboration and 49 years of industry knowledge, we work around the clock to ensure our customer’s businesses operate more profitably. With a global footprint spanning more than 100 countries and 50,000 users – we’re driven to deliver innovative solutions that transform the way you’ll work tomorrow.
As a company, we recognise our people are our greatest asset. Our core values support our vision and shape our culture. En.R.I.T.C.H - Enjoyment, Respect, Integrity, Trust, Communication and Honesty. All our employees understand and live by these values which leads to our success.
The opportunity
Reporting directly to the Sales executive of their allocated region, within the New Business Sales department, the incumbent will primarily be responsible for achieving and continuing sustainable sales growth within their allocated region to new customers in VIC, TAS and SA.
The incumbent is responsible for increasing our product saturation of our industry leading cloud, CRM, document management and print solutions around Australia to new customers. They form an integral part of the Sales team with an expectation of achieving sales targets within their portfolio and working closely with their immediate team, department and wider departments.
Key responsibilities include, but are not limited to:
- Keeping up-to-date with current industry and dealership requirements; challenges; legislation; best practice.
- Working towards meeting individual and team KPI’s / targets and by extension, generating new and maintaining current streams of sustainable revenue, customer retention and customer satisfaction.
- Proactively identifying trends and new opportunities.
- Build strategies and focus around product saturation of your customer base.
- Building and maintaining positive ongoing relationships with dealerships/customers, whilst providing a superior customer experience throughout the entire customer relationship (this includes but is not limited to regularly meeting with new and existing customers).
- Providing product knowledge, industry insight, value-added service recommendations and custom improvements to customers.
- Providing curated product and solution benefits to customers, when developing proposals and facilitating customer presentations.
- Attending to customer queries and providing professional customer service to all stakeholders, both internal and external.
- Ensuring communication with customers remains open and consistent, including but not limited to project timelines and expectations.
- Working collaboratively with wider teams and departments on tasks and projects as required, with the aim to drive sales, customer satisfaction and product development strategies (in particular with the Operations, Global Delivery and Sales Communications/Marketing departments).
- Generating timely, regular and ad-hoc reports.
- General administration duties, including but not limited to, updating CRM database and ad-hoc tasks and projects as requested
What’s in it for me?
The successful candidate will be rewarded with the opportunity to join a passionate group of highly experienced people in an inclusive local and global team.
Other benefits include:
- Attractive remuneration package – we believe in sharing the benefits of growth with alignment to our portfolio and company success.
- Relaxed but ambitious culture – We focus on delivering outcomes but have fun doing it.
- Opportunity to collaborate with a broad range of departments – you will get to work with various departments across our organisation nationally and across the globe.
- THRIVE - our holistic wellbeing program.
- GROW - our Learning and Development framework, where we aim to create a workplace that inspires continuous personal and professional growth.
- Work-life balance, inclusive culture, community and social events, awards and recognition for your work.
Who you are:
- Demonstrated experience in a similar sales role.
- Demonstrated experience in working towards targets, within a fast-paced environment.
- Competent in Microsoft Office products, in particular MS Excel.
- Strong understanding of business acumen.
- A background in the automotive industry and Pentana Solutions products is highly desirable.
- Excellent stakeholder management and relationship building skills
- Excellent professional customer service
- Assertive, with strong negotiation skills
- Articulate, with ability communicate to different audiences
- Excellent attention to detail, analytical and reporting ability.
- Proactive, self-motivated with the ability to work effectively both, autonomously and within a team.
- Resilient and pragmatic, with a critical thinking mindset.
- Ability to work under pressure and handle multiple projects concurrently.
- Flexible and adaptable.
If you feel you have the skills and qualifications to carry out this role, please click "Apply" and complete our short online application form.
