Business Development Manager (Sydney Based Role)

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Apply now! 

Please Note:

-Role must be based in Sydney
-We will prioritise applications currently residing in Australia given restricted visa and relocation availability.
 

Business Development Manager

Key Competencies/Experiences

The following competencies and experiences are required:

Accountability:

Coordinates and supervises the daily activities of a business development team, in alignment with Sales priorities. Sets action plan for the team, and drives a volume of activity (emails, LinkedIn, Calls) to generate pipeline. 

Complexity:

Provides daily coaching and mentoring of the team, comprised mainly of Fresh Graduates and Early Talent – responsible for their development as professionals. Makes day to day decisions within or for a team applying own expertise, with supervision from next-level Manager on critical issues.

Experience:

Previous managerial experience a plus. Advanced technical or business skills and special knowledge in IT and sales/pre-sales experience a must.

Communication:

Builds and maintains partnerships with internal and external customers and partners. Formulates clear team objectives and work assignments. Communicates unpleasant messages in a timely and constructive manner to team, with higher-level management support in critical cases

Key Roles & Responsibilities

Demand Generation:
The purpose of this position is to extend SAP's market coverage in each segment for Software Subscriptions and Services by generating new pipeline by supervising a team of professionals with two main objectives:

-executing Targeted Outbound Campaigns via phone, chat, email, and other Digital Tools
-accelerating pipeline and increasing conversion by executing programmatic recycled (discontinued / disqualified leads) and reconstituted nurturing (aged pipeline)

For targeted outbound campaigns, leads will be qualified according to the BANTS methodology, and handed over to Sales using standard global process. 

Various aging leads and opportunities will be assigned to the DNA for nurturing with return back to the Inside Sales Executive for Closure.
The Demand Nurturing Agent supports several Inside Sales executives and will be co-located in the eCenter. They will be active participants in territory and account planning to support the team and will be the future candidate pool for transition into ISE roles.
 

Campaign Execution & Lead Management

Supervises a team of professionals who:

-Plan call and e-mail activities to generate Leads using the most efficient means, in collaboration with the Field Marketing, Solution Specialists, Inside Sales Management
-Align with Inside Sales colleagues for most effective territory planning and execution, covering all routes to market
-Generate and Qualify leads through proper means (cold calling, phone campaigns, email actions, etc.)
-Pass qualified leads to Inside Sales resource for sales stage execution
-Regularly review lead pipeline and progression. Proactively give qualitative and quantitative feedback to Marketing on campaigns
 

Opportunity and Lead Nurturing
Supervises a team of professionals who:

-Actively follow up on aging/stagnant leads and opportunities to re-energize back into an active sales cycles
-Plan call and e-mail activities in close alignment with Inside Sales / Field Sales for most efficient opportunity acceleration
-Drive ongoing nurturing of opportunities expected to enter active sales cycles in 6-12 months out
-The Manager will have the same KPIs as Sales, based on Pipeline & Revenue
 

Talent Development

-Drives the execution of ongoing training and coaching programs as defined for the team
-Initiates recruiting and drives evaluation process of new team members in the light of coverage needs
-Supervises and coordinates the team to meet goals and to introduce innovative strategies for successful coverage
-Supervises productivity of all team members
 

Experience & Educational Requirements

-Minimum 7-10 years' experience in Demand Generation or Inside Sales environment
-Preferably prior Technology Sales or Pre-Sales Experience, managing a territory of clients, with excellent achievement in Quota retirement and Customer Satisfaction in a
-High volume activity working environments, involving phone and a CRM / contact management system 
-Fluent in English
-Bachelor or equivalent business experience
 

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careerssap
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 373149  | Work Area: Sales  | Expected Travel: 0 - 10%  | Career Status: Management  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.