Address
SalaryLine of Service Assurance
Industry/Sector Not Applicable
Specialism Risk
Management Level Senior Associate
Job Description & Summary
Open to anywhere in Australia – Full-time - Remote
About Us
The challenges facing business and society are complex and need new angles and fresh thinking. Your human ingenuity, passion and experience, combined with the latest technology, make these problems easier to tackle. Together, we are a passionate community of solvers coming together in unexpected ways, creating new solutions for a new day.
We’re in the business of transformation. To transform the future, we're building a diverse, ambitious team that champions imaginative ways to solve our clients' most important challenges.
The PwC Training Academy team currently delivers a variety of training solutions and products to our clients throughout Australia. We are also responsible for maintaining compliance with relevant standards and accreditation programmes internally, and ensuring the delivery of the highest quality training experience.
We are currently diversifying the nature of training delivered by the Training Academy to cover all Assurance skill sets, providing face to face, online, virtual, and blended learning experiences.
How and where work gets done is being reimagined. It all adds up to The New Equation.
About the Opportunity
In the PwC Training Academy team, you’ll be reporting to the team Director/Partner, you will work as part of the training team to build and develop relationships with our clients for public course attendees, respond to customer enquiries received via our website and incoming phone calls, process enrolments of our clients into relevant courses utilising our student management system, and engage with the broader Training Academy team to pursue opportunities to increase enrolments across our public course offerings.
Essential to this role is the ability to engage our clients through building relationships with individuals and key buyers, as well as engage with both internal and external stakeholders. You will be required to work with an established team to deliver the best client experience possible, specific to our individual client’s needs.
In addition to developing relationships with our clients and responding to incoming enquiries, you will be helping to build the Training Academy, working with the team to increase our market presence as we develop new training content and online learning collateral.
Ideal applicants will be able to:
Consistently deliver high quality outcomes reflecting high performance;
Effectively communicate with our clients, understand their needs and provide training solutions to meet these needs;
Work across multiple systems relating to the handling of student enquiries through to enrolment;
Identify additional opportunities to develop business and increase enrolments in our public courses, run nationally;
Work within a diverse and inclusive team, and readily adapt and respond to changing environments;
Understand and identify other opportunities for business development, including linkages with the broader service offering of PwC;
Understand and fulfill internal compliance requirements with PwC requirements;
Engage effectively with internal and external stakeholders;
Any other duties directed by the Leadership team of the Training Academy.
As a Senior Associate in the the PwC Training Academy team, the top skills you’ll need to hit the ground running are:
2-4 years’ experience in similar business development or student management roles.
Being passionate about all things relating to client success, upskilling clients, solving problems and our clients, and will be looking to share your expertise with a collaborative and high-performing team.
A positive “can do” attitude to challenges and the agility to multitask effectively across competing priorities.
Excellent verbal and written communications skills, which includes the ability to present information clearly and concisely.
Skilled in using different technological systems, including the Microsoft Office and preferably G-suite.
Ability to learn and understand industry-specific knowledge for the training disciplines of the Training Academy.
Team player who has the ability to report upwards.
To solve important problems we need to aim for the inclusion of our diverse talent. We empower our people to use their creativity, authenticity and human differences to be the champions of change. We know that when people from diverse backgrounds and with different points of view work together, we create the most value - for our clients, our people and our society. If you don’t think you quite meet all of the qualifications, we’d still love to hear from you.
Your New Benefits
Flexible daily working hours, we value work-life balance
Work overseas or interstate, we know how precious time is with your family and friends
Paid study (and leave!), we’ll pay all the costs and give you time off to study
No dress code, wear what makes you feel comfortable and dress for your day
Yearly bonuses, because who doesn’t love to be rewarded for great performance!
Health & fitness perks, like a wellness stipend and discounted memberships
Generous parental leave policy for mums, dads and foster carers
If you're looking for a team that values your work and solves meaningful problems, apply now!
We believe the best work is human-led and tech-powered. If you’re keen to apply and need reasonable adjustments or would like to note which pronouns you use at any point in the application or interview process, please let us know.
Meg Lansang is the Recruitment Manager for the role. As the team experiences high volumes of applications, we appreciate your patience to allow for a timely and fair process for all. #LI-PWCLMT
Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Available for Work Visa Sponsorship?
Government Clearance Required?
Job Posting End Date
