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Form of workBrisbane
About Us
Airbus is a global leader in aeronautics, space and related services. With a workforce of 130,000 Airbus offers the most comprehensive range of passenger airliners around. Airbus Australia Pacific (AAP) is the region's largest helicopter business, employing more than 1500 people across 17 locations in Australia and New Zealand.
About the role
Due to growth within the region, we have an exciting opportunity for a Business Relationship Manager to join our Digital & IM team for APAC. Reporting to the Head of Digital & IM APAC in Singapore, this role ensures effective business relationship management for Digital & IM with strategic business partners/stakeholders within the Australian & New Zealand region.
As the Business Relationship Manager, you will work closely with a large and inclusive team of technical experts focused on success.
The Business Relationship Manager will have demonstrated leadership experience and possess a deep knowledge of both the working technical function and the associated business functions for Airbus Australia Pacific.
This role proactively serves as a “trusted advisor” and acts as a connector & translator to facilitate relationships. They will collaborate and support the Digital & IM Domain/PSL leaders ensuring the strategy and operations are well aligned with business needs. This role will support projects within their given scope and support their co-located IM team members as Proximity Manager.
This role is responsible to:
- Ensure and secures strategic vision alignment between Digital & IM and Airbus AP
- Act as an advocate on behalf of business stakeholders to ensure Digital & IM services & products meet their business priorities and needs
- Establish and nurture close and productive relationships with Peers and Business leaders to create a well-balanced, transparent, prioritized backlog of both transformational and business continuity objectives.
- Represent Digital & IM and promote its vision, value, services, and capabilities
- Identify room for improvement and activate Digital & IM's function proactively
- Identify first area of savings
- Handle and facilitate any escalations
- Demonstrate the added value of Business Relationship management to Digital and IM
- Report and communicate on Digital & IMs performance to the business
- Act as Proximity Manager for co-located team members within the location.
To be successful in this role, it is a requirement to be able to work in a team environment, have well developed relationship skills as well as good verbal and written skills. You will need to be someone who is able to work autonomously and to tight deadlines and work comfortably in a continuous improvement work environment.
The knowledge, skills and experience best suited to this role include:
- Degree in IT/Information Management related discipline
- Relevant industry certification, including ITIL (SFIA, COBIT, TOGAF, MCSE, MCITP, CCNA, etc.)
- IT/Business Change Management experience and/or qualifications
- Demonstrated effective leadership experience and well-developed interpersonal and communication skills while working within a team environment
- Experience in Documentation Production and Service Level Management
- Ability to support group program and high complexity situations / Project Portfolio Control, Product / Service Planning
- Cross functional and cross divisional knowledge and ability to transfer & translate strategy, requirements and regulations.
- Display competencies in accordance with the Airbus Digital Portfolio including:
- User Centricity,
- User Support,
- Life Cycle Assessment of Digital Services,
- Stakeholder Management,
- Business & Company Portfolio Understanding,
- Service Level Management,
- IT & Business Strategy Alignment,
- Business Thinking,
- Business Plan Development, and
- Export Control Basics
- Exceptional user service mindset with ability to build and maintain relationships with users.
Applicants must be eligible for an Australian Government Security Clearance and have the capacity to satisfy pre-employment medical screening which may include drug and alcohol testing.
What's on offer?
The Airbus Group is a global platform for excellence, with network expertise providing our people with the opportunity to be a part of rapidly advancing innovations in engineering and technology to accomplish the extraordinary; making the world a more connected, safer and smarter place. We have dedicated resources to deliver:
- Clear operational and strategic objectives with significant future commercial opportunities
- Supportive structures, systems and processes with a commitment to your development
- Strong links to the broader Airbus Group global community
- Values driven leadership focussed on employee and customer experience
- Competitive salary packaging, Employee Share Ownership Plan, Employee health plans
- Flexible working arrangements
Application Closing Date: Sunday 26 March 2023
