Case Manager

• Contribute to a life-changing program
• Permanent, part-time 68.4 per fortnight
• From $78,353.54 base (pro-rata) + super + NFP salary packaging
• Additional Well-being leave on top of annual leave plus loads more
• Diverse and inclusive work environment with flexible work arrangements

Why join Launch Housing

Our mission is to end homelessness. We aim to get people housed, keep them housed, and be an influential voice on ending homelessness. We are a secular, independent provider of choice for clients and the go-to organisation on homelessness for government, media, philanthropy, private donors and the community.

Our people are the backbone of our organisation and supporting their wellbeing and professional development is critical to our ability to help our clients and the community. We value lived experience and diversity in our staff, and actively work to ensure everyone is able to make their career with Launch Housing fulfilling.

Launch Housing is working to become more trauma informed and as a leading employer in the homelessness sector, it is important to let you know that you may hear stories of distress, hardship, trauma, or violence when working with us. We encourage you to reflect on how this may impact you when considering to apply for the role. Sustaining the Health & Well-being of our staff is our priority. We provide adequate training & supervision, Wellbeing Days, and access to Employee Assistance Program

There are many benefits of working at Launch Housing including:

• Contributing to useful and rewarding work and giving something back to the community
• Purchased leave
• Gender neutral paid parental leave
• Training and career growth opportunities across Launch Housing
• A portion of your income can be tax-free by salary packaging your personal expenses
• Additional tax-free salary packaging on dining and accommodation expenses
• Positive, supportive and progressive work environment

Why this role matters

Reporting to the Case Management Team Leader, you will assist with the immediate and ongoing support needs of clients experiencing or at risk of homelessness, through the provision of a range of intervention options ensuring that the client's needs are translated into a personal program that encourages the client's independence, empowerment, autonomy and dignity. This support may be provided in a range of environments including funded accommodation services, private housing or via assertive outreach to clients experiencing housing crisis. You will also:

• Develop case plans in conjunction with clients and implement strategies that enable clients to achieve their goals by building on their strengths and focusing on solutions
• Assist clients to develop long term housing options, both within and/or independently of Launch Housing's supported accommodation program
• Ensure clients maximise all government and community income assistance and support
• Initiate and maintain contact with vulnerable clients using flexible engagement strategies to achieve case plan goals

For further information on the role please refer to the position description.

What we're looking for

To be successful in this role, you will have a passion for working with people experiencing homelessness and a determination to deliver innovative and effective services of the highest possible standard to our clients. You will have:

• Tertiary qualification in human services, social work or related field
• Previous experience working with clients with complex needs relating to homelessness
• Understanding of housing and homelessness policy, context and systems
• Demonstrated ability to build positive relationships and communicate with people of diverse backgrounds and abilities.

How to apply

All applicants must have the right to work in Australia and will be required to complete a Working with Children Check and Police check and provide evidence of full COVID-19 vaccination or a valid Covid-19 Vaccination Exemption certificate.

Launch Housing is committed to child safety and is an Equal Opportunity employer and supports accessible working arrangements for all. We welcome and encourage applications from all diverse backgrounds including people with disabilities, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and LGBTQI+. We acknowledge Lived Experience as a unique expertise, and encourage people with a Lived Experience of Homelessness to apply.