Address
Form of work Employment Type
Casual
Closing Date
5 June 2023 11:59pm
Job Title
Casual Customer Service & Sales Consultant BROWNS PLAINS
Job Summary
As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Job Description
At Telstra, our purpose is to build a connected future so everyone can thrive. It's a future that won't happen on its own, it has to be delivered. And, this is where YOU come in, by playing your part in helping our customers connect: faster, better and smarter.
About the Role
Are you an experienced Customer Service & Sales professional, who thrives working in a fast-paced and rewarding environment? If yes, then this role is for you!
Location:
At Telstra, our purpose is to build a connected future so everyone can thrive. It's a future that won't happen on its own, it has to be delivered. And, this is where YOU come in, by playing your part in helping our customers connect: faster, better and smarter.
About the Role
Are you an experienced Customer Service & Sales professional, who thrives working in a fast-paced and rewarding environment? If yes, then this role is for you!
Location: Shop GF068 Grand Plaza Shopping Centre, 27-49 Browns Plains Road, Browns Plains QLD 4118
Store Hours: Monday, Tuesday, Wednesday and Friday 9:00AM – 5:30PM; Thursday 9:00AM – 9:00PM, Saturday 9:00AM – 5:00PM; Sunday 10:00AM – 3:00PM
Duties
Provide quality customer service to all customers
Maximise sales by providing latest product and service information to our customers.
Achieve sales and performance targets
Ensure store presentation is in line with retail shop standards
Skills and experience
Experience in a customer facing role
Proven record of delivering great customer experiences
Ability to solve complex problems
Effective communication skills
Previous experience in a consultative sales environment is highly advantageous!
The ability to speak fluently in another language is highly advantageous!
Benefits
Variety of flexible working arrangements available including casual, part-time or full-time positions dependent on your needs
Fantastic career growth prospects
Ongoing Product Training & Development
In Store Mentor and Support
Highly rewarding sales environment
Corporate discounts and benefits
How to apply
Click APPLY to submit your application, detailing which location you would like to apply for.
Within 3 hours you will receive a Video Interview and Assessment email from our partner, HireVue.
We must receive your completed Hirevue assessment before we can progress your application to the next stage, so please complete this as soon as possible.
We work flexibly at Telstra. Talk to us about how this job could be flexible for you.
We're committed to building a diverse and inclusive workforce. To enable everyone to participate, we've developed an 'All Roles Flex' policy to consider flexible ways of working for every role. To learn more, visit tel.st/allrolesflex
Store Hours: Monday, Tuesday, Wednesday and Friday 9:00AM – 5:30PM; Thursday 9:00AM – 7:00PM, Saturday 9:00AM – 4:00PM; Sunday 10:00AM – 3:00PM
Duties
Provide quality customer service to all customers
Maximise sales by providing latest product and service information to our customers.
Achieve sales and performance targets
Ensure store presentation is in line with retail shop standards
Skills and experience
Experience in a customer facing role
Proven record of delivering great customer experiences
Ability to solve complex problems
Effective communication skills
Previous experience in a consultative sales environment is highly advantageous!
The ability to speak fluently in another language is highly advantageous!
Benefits
Variety of flexible working arrangements available including casual, part-time or full-time positions dependent on your needs
Fantastic career growth prospects
Ongoing Product Training & Development
In Store Mentor and Support
Highly rewarding sales environment
Corporate discounts and benefits
How to apply
Click APPLY to submit your application, detailing which location you would like to apply for.
Within 3 hours you will receive a Video Interview and Assessment email from our partner, HireVue.
We must receive your completed Hirevue assessment before we can progress your application to the next stage, so please complete this as soon as possible.
We work flexibly at Telstra. Talk to us about how this job could be flexible for you.
We're committed to building a diverse and inclusive workforce. To enable everyone to participate, we've developed an 'All Roles Flex' policy to consider flexible ways of working for every role. To learn more, visit tel.st/allrolesflex
