Address
Form of work Play a key role in managing the day to day operations of the centre
Role Location: Hawthorn Aquatic and Leisure Centre
Starting at $60,803 Per Annum + Super | Permanent Full-Time
At the Y our vision is simple – Amplify Your Voice. Shape Our Community. Challenge Our World
As the largest employer in fitness and recreation we have more than 5,000 staff at over 140 centres across Victoria. With us, you will work with fun colleagues who have a shared passion for making a difference in the lives of individuals and transforming communities for the better.
About the centre
The Hawthorn Aquatic and Leisure Centre is one of 4 facilities in Boroondara, and is owned by City of Boroondara and managed proudly by The Y. The facility contains a 750m2 Health Club, 3 program rooms, an outdoor 50m pool, indoor pool, cafe, sauna, and child care services.
About the role
As a Centre Coordinator (Customer Service & Café) you will play a key role within the Hawthorn Aquatic and Leisure Centre leadership team. You will be a considered decision maker and will be able to manage a multitude of tasks utilizing good time management and organisational skills.
The Customer Service Coordinator plays an important role as part of the middle management team at Hawthorn Aquatic and Leisure Centre. Reporting directly to the Centre Manager, this role is directly responsible for the performance of Memberships, Cafe, and Merchandise. This role will also directly lead the Customer Service and Cafe teams, made up of part time and casual staff equivalent to approximately 7-8FTE.
This is a full-time position with a starting salary of $60,803 Per Annum + Super. Working hours are based on a flexible rotating roster that provides leadership to teams across the full hours of operation.
About you
This role is perfect for someone looking to take the next step in their career or move into recreation from a leadership role in another industry. There are also amazing mentoring, development and future career opportunities available. We are looking for someone eager to to learn the ropes and play a key role within the leadership team.
To be successful in this role you will:
Have the ability to prioritise and manage time effectively
Have excellent communication skills (written and verbal)
Have demonstrated conflict resolution skills
Think creatively with a solution focused approach
Be approachable and personable, with a customer focused approach to your work
Essential Qualifications
First Aid certificate
CPR certificate
Other Desired Qualifications
Leadership experience
Relevant diploma or equivalent
Sport and Recreation and / or Facility Operations experience
At the Y, we are committed to empowering all Children and Young People to feel safe and be safe. As such, we ensure that all of our candidates are appropriately screened (including police check, working with children check and reference checks). To learn more about our commitment to safeguarding children and young people visit victoria.ymca.org.au
Benefits
At the YMCA, we value our people. Working for us means you’ll enjoy great work/life balance and a range of benefits which improve your wellbeing and help you develop as an individual, such as:
Flexible working and rostering arrangements
Opportunities for career development and growth
Free access to gyms, recreation, and aquatics centres across the state
Free access to the Virtual Y – online health and wellness
How to Apply
Working for the YMCA is a rewarding and challenging experience for those with a positive attitude, zest for life and who seek to contribute to the bigger picture. If this is you, click the Apply button or email careers.vic@ymca.org.au for further information.
